HelpHero Pricing in 2026
By Olli, founder of Produktly · Prices checked on Oct 9, 2026 against HelpHero's pricing page
HelpHero costs $55/month for up to 1,000 MAUs, rising to $115 (2,500), $179 (5,000), $249 (10,000) and $299 (20,000 MAUs). Yearly billing gives 2 months free, every band has the same features, and there is a 14-day trial.
HelpHero is a lightweight product tour tool focused on simplicity and affordability. It offers basic tour and checklist functionality for small to mid-size teams. Known for its straightforward setup and minimal learning curve.
How HelpHero Pricing Works
Per monthly active users (MAU), billed monthly or yearly. HelpHero does not name its plans: there is one price per MAU band, and every band includes all standard and advanced features. Yearly billing gives 2 months free (about 17% off). Startup and enterprise plans are on request.
HelpHero Plans & Pricing
Up to 1,000 MAU
$55/mo
Up to 1,000 MAUs. $550/year billed yearly
Included
- Unlimited tours
- Unlimited checklists
- Unlimited hotspots
- Custom CSS
- Audience targeting
- Multi-page tours and tour branching
- A/B testing and localization
- API access
- No HelpHero branding
- Unlimited team members
Limitations
- No built-in NPS or surveys (third-party survey forms can be embedded)
- No feedback widget
- Limited integrations
Up to 2,500 MAU
$115/mo
Up to 2,500 MAUs. $1,150/year billed yearly
Included
- Same features as every band
- Higher MAU limit
Limitations
- No built-in NPS or surveys (third-party survey forms can be embedded)
- No feedback widget
- Limited integrations
Up to 5,000 MAU
$179/mo
Up to 5,000 MAUs. $1,790/year billed yearly
Included
- Same features as every band
- Higher MAU limit
Limitations
- No built-in NPS or surveys (third-party survey forms can be embedded)
- No feedback widget
- Limited integrations
Up to 10,000 MAU
$249/mo
Up to 10,000 MAUs. $2,490/year billed yearly
Included
- Same features as every band
- Higher MAU limit
Limitations
- No built-in NPS or surveys (third-party survey forms can be embedded)
- No feedback widget
- Limited integrations
Up to 20,000 MAU
$299/mo
Up to 20,000 MAUs. $2,990/year billed yearly
Included
- Same features as every band
- Higher MAU limit
Limitations
- No built-in NPS or surveys (third-party survey forms can be embedded)
- No feedback widget
- Limited integrations
Startup / Enterprise
Contact sales
Price on request
Included
- Same features as every band
Limitations
- Requires contacting HelpHero for a price
Hidden Costs & Things to Watch Out For
- No built-in NPS or surveys at any price tier. You can only embed third-party survey forms
- No feedback collection capabilities
- Limited integrations across all plans
- All features are the same on every plan. You only pay more for higher MAU limits
- Feature set is focused on tours/checklists only, so you may need additional tools
HelpHero vs Produktly: Feature Comparison
HelpHero is simple and affordable for basic product tours. Produktly offers a similar starting price with a much broader feature set including NPS, micro-surveys, feedback, changelogs, roadmaps, and announcements.
| Feature | HelpHero | Produktly |
|---|---|---|
| Product Tours | All plans | All plans |
| Checklists | All plans | All plans |
| NPS Surveys | Not built in (third-party survey embeds only) | All plans |
| Micro-Surveys | Not built in (third-party survey embeds only) | All plans |
| Feedback Widget | Not available | All plans |
| Changelog | Not available | All plans |
| Roadmap | Not available | All plans |
| Announcements | Not available | All plans |
| Smart Tips | Hotspots | Smart Tips |
| Starting Price | $55/mo | 19€/mo |
| Free Trial | 14 days | Yes |
Get More for Less with Produktly
Product tours, checklists, NPS surveys, micro-surveys, feedback widgets, changelogs, roadmaps, and announcements, all in one platform. Plans start at just 19€/month.
Frequently Asked Questions
How much does HelpHero cost?
HelpHero starts at $55/month for up to 1,000 MAUs. The next tiers are $115/month (2,500 MAUs), $179/month (5,000 MAUs), $249/month (10,000 MAUs) and $299/month (20,000 MAUs). Yearly billing gives 2 months free.
Is HelpHero good for onboarding?
HelpHero covers basic product tours and checklists well. However, it has no built-in NPS surveys or feedback widgets, which a comprehensive onboarding strategy often needs. Produktly offers all of these starting at 19€/month.
What has more features than HelpHero?
Produktly covers HelpHero's core tours, checklists and hotspots (as smart tips) and adds NPS surveys, micro-surveys, feedback widgets, changelogs, roadmaps, and announcements. Despite the broader feature set, Produktly starts at a lower price (19€/month vs $55/month).