HelpHero alternative

Produktly is a simpler and more affordable alternative to HelpHero. Designed to improve onboarding, boost adoption and increase customer retention.

HelpHero Rating

4.1/5

Produktly Rating

4.7/5

Price Comparison

Pricing Overview

Compare the pricing structures of both platforms to make an informed decision.

HelpHero

$149/month

Starting price, typically requires annual commitment

Produktly

$19/month

Flexible plans, monthly or annual billing

Value Comparison

Produktly pricing starts at just $19/month, and even our most premium plan costs just $199/month. This makes Produktly a significantly more cost-effective solution compared to HelpHero, which typically starts at $149/month for their basic plan.

Save up to 87% by choosing Produktly

Feature Comparison

Key Features

A detailed breakdown of what each platform offers.

H

HelpHero

HelpHero offers user onboarding and product tour tools with a focus on behavior-based targeting. Their platform emphasizes analytics and understanding user behavior to deliver targeted guidance.

Exclusive Features

HelpHero focuses on detailed behavioral analytics and event-based triggering of tours. Their platform provides robust insights into how users interact with tours and features.

P

Produktly

Produktly provides a comprehensive digital adoption suite including product tours, checklists, roadmaps, changelogs, and feedback widgets - all in an intuitive interface designed for ease of use and quick implementation.

Exclusive Features

Produktly includes roadmaps and changelogs as core features, which HelpHero doesn't offer. This creates a more holistic approach to feature adoption, allowing you to announce, teach, and gather feedback on features all within the same platform.

Common Features

Both HelpHero and Produktly offer guided tours and user onboarding tools with a no-code approach. Both platforms allow you to create contextual guidance for users and include analytics to measure effectiveness.

HelpHero Pros & Cons

Pros

  • Advanced behavioral analytics
  • Detailed event-based targeting
  • User segmentation capabilities
  • In-depth tour performance metrics
  • Smart tour triggering based on behavior

Cons

  • Significantly higher starting price
  • No roadmap functionality
  • No changelog features
  • More complex implementation
  • Steeper learning curve

Produktly Pros & Cons

Pros

  • Much more affordable pricing
  • Comprehensive suite including roadmaps and changelogs
  • Intuitive, user-friendly interface
  • Quicker implementation time
  • Complete feature adoption workflow
  • Excellent customer support

Cons

  • Less advanced behavioral analytics
  • More basic event triggering capabilities
  • Fewer targeting options

Feature Comparison Table

FeatureHelpHeroProduktly
Product Tours
Behavioral AnalyticsAdvancedBasic
No-Code Editor
User SegmentationAdvancedBasic
Tooltips & Hotspots
Event-based TriggeringAdvancedBasic
Onboarding ChecklistsBasicAdvanced
Roadmaps
Changelogs
Feedback CollectionLimited
A/B TestingLimited
Custom CSS
Implementation TimeDaysHours
Starting Price$149/month$19/month

Use Case Comparison

User Behavior Analysis

How each platform helps track and understand user behavior.

HelpHero

HelpHero excels in this area with detailed behavioral analytics and event tracking capabilities.

Performance:
4.8/5

Produktly

Produktly offers basic analytics focused on tour completion and feature engagement, but with less detailed behavioral insights.

Performance:
3.7/5

Conclusion

For deep behavioral analysis, HelpHero offers more advanced capabilities, though at a significantly higher price point.

User Onboarding

How each platform helps new users learn your application.

HelpHero

HelpHero provides good onboarding features with strong targeting based on user behavior.

Performance:
4.5/5

Produktly

Produktly offers intuitive product tours and checklists with a focus on ease of creation and management.

Performance:
4.6/5

Conclusion

Both platforms excel at onboarding, with slight differences in approach and Produktly offering a more cost-effective solution.

Feature Announcement & Adoption

How effectively each solution promotes new feature discovery and adoption.

HelpHero

HelpHero can highlight features based on behavior but lacks tools for announcing upcoming changes.

Performance:
3.4/5

Produktly

Produktly provides a complete feature lifecycle with roadmaps, changelogs, and tours to announce, teach, and gather feedback.

Performance:
4.9/5

Conclusion

Produktly clearly outperforms for feature adoption with its integrated approach to the entire feature lifecycle.

Implementation & Ease of Use

The resources and time required to implement and maintain the solution.

HelpHero

HelpHero has more complexity due to its behavioral targeting capabilities.

Performance:
3.6/5

Produktly

Produktly emphasizes simplicity and quick implementation while maintaining core functionality.

Performance:
4.8/5

Conclusion

Produktly offers a significantly easier implementation and learning curve for most users.

Overall

Summary

HelpHero and Produktly both provide tools for improving user onboarding and feature discovery, but with different strengths. HelpHero emphasizes behavioral analytics and event-based targeting, while Produktly offers a more comprehensive digital adoption platform that extends beyond tours to include roadmaps and changelogs at a significantly lower starting price.

Decision Factors

  • What's your budget?

    For startups, SMBs, and budget-conscious teams, Produktly offers exceptional value, providing similar core functionality plus additional features at less than 15% of HelpHero's starting price. The potential savings could be over 85% with Produktly's starter plan compared to HelpHero's entry point.

  • Do you need exclusive features from HelpHero?

    If your primary need is for extremely detailed behavioral analytics and event-based targeting, and you have the budget to support it, HelpHero's specialized features may be worth considering.

  • Do you want to more holistically support your users?

    If you're looking for a comprehensive digital adoption platform that includes not only product tours but also checklists, roadmaps, and changelogs at a more accessible price point, Produktly provides significantly better value.

Final Recommendation

Choose HelpHero if:

  • Budget is not a concern
  • You need specific features only they offer

Choose Produktly if:

  • You want more value for your money
  • You need a comprehensive digital adoption solution
  • You value simplicity and ease of use

Ready to try a more affordable HelpHero alternative?Start your free Produktly trial today.