Question 1

What is a trigger?

Accepted Answer

One trigger is counted when: user starts a product tour, user resumes a product tour, user completes a step of a checklist, user submits a feedback, user submits a feature request through roadmap, user reads a changelog post (that's at most one week old), or user sees a smart tip.

Question 2

Can I use Produktly on multiple websites/domains?

Accepted Answer

Yes, we don't limit the number of websites and domains you show your features on.

Question 3

What happens if I exceed my trigger quota?

Accepted Answer

We will ask you to upgrade your plan, or unpublish features. If you exceed the quota significantly, and don't upgrade, we will stop serving the features for the rest of the month until your quota resets.

Question 4

Do you support multi-page websites/applications?

Accepted Answer

Yes, our features can be used across multiple pages within your websites or applications.

Question 5

Do you support single page applications (SPAs)?

Accepted Answer

Yes, our features support SPAs. You can also configure Produktly to use a special redirect function so that a full-page refresh isn't needed if you add redirects to your features.

Question 6

Do you support responsive/mobile websites?

Accepted Answer

Yes, our features will automatically adapt to the screen size. On mobile devices though screen size is limited, so depending on your feature and website everything might not look as great. We also have the option to build features targeted only for certain screen sizes/devices.

Question 7

Do you support native mobile applications?

Accepted Answer

Currently, we do not support native mobile applications. However, you can use our features on mobile web browsers, on PWAs, and mobile apps using webviews.

Question 8

Can I remove the "Powered by Produktly" footer?

Accepted Answer

Yes, the "Powered by Produktly" footer is automatically hidden on the Startup and Growth plans. On the Developer plan, a small footer is shown. You can also optionally enable it on any plan to support us.

Question 9

How do I integrate Produktly with my website?

Accepted Answer

You integrate Produktly to your website with our simple copy&pasting our JavaScript snippet to your site's HTML. More detailed instructions are available in our documentation.

Question 10

Is there a free trial available?

Accepted Answer

Yes, we offer a 14-day free trial for all plans to new users.

Question 11

Can I customize the appearance of the features?

Accepted Answer

Yes, you can customize the appearance of the features to match your website's branding using our customization options. Some features also support custom CSS.

Feature	Developer	Startup	Growth
Product Tours	5	Unlimited	Unlimited
Checklists	2	Unlimited	Unlimited
Roadmaps	1	5	Unlimited
Feedback Widgets	2	10	Unlimited
Changelogs	1	5	Unlimited
Smart Tips	10	Unlimited	Unlimited
Announcements	5	Unlimited	Unlimited
NPS Widgets	1	10	Unlimited
Micro Surveys	5	Unlimited	Unlimited
Triggers / month	2,000	7,500	50,000+
Roadmap & announcement views / month	50,000	200,000	1,000,000+
Team members	3	20	50+
"Powered by Produktly" footer		—	—
Custom CSS / Themes
User segmentation
Analytics
Integrations
AI features (credits sold separately)
Multi-language support
GDPR compliant
Prioritized support	—	—

Pricing

Developer

What's included

Startup

What's included

Growth

What's included

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