UserGuiding is a product adoption platform aimed at small to mid-size teams. It offers onboarding tools including product tours, hotspots, checklists, and a resource center. Pricing is MAU-based and increases with usage.
Last updated: 2026-03
Per monthly active users (MAU), billed annually. Includes a free tier for knowledge base only, plus two paid tiers and enterprise.
Free
Forever free, limited features
$174/mo
Billed annually ($2,088/year), up to 2,000 MAUs
$349/mo
Billed annually ($4,188/year), up to 2,000 MAUs
Custom pricing
Annual contract
UserGuiding has restructured its pricing with a free knowledge-base tier and paid plans starting at $174/month. Produktly includes significantly more features — including feedback widgets, NPS, roadmaps, and changelogs — at a lower starting price.
| Feature | UserGuiding | Produktly |
|---|---|---|
| Product Tours | Starter+ ($174/mo) | All plans |
| Checklists | Starter+ ($174/mo) | All plans |
| NPS Surveys | Not available | All plans |
| Micro-Surveys | Not available | All plans |
| Feedback Widget | Not available | All plans |
| Changelog | Not available | All plans |
| Roadmap | Not available | All plans |
| Smart Tips / Tooltips | Hotspots only | Full smart tips |
| Announcements | Not available | All plans |
| Custom CSS | Growth+ ($349/mo) | All plans |
| Starting Price | $174/mo | $19/mo |
| Free Trial | 14-day trial | Yes |
Product tours, checklists, NPS surveys, micro-surveys, feedback widgets, changelogs, roadmaps, and announcements — all in one platform. Plans start at just $19/month.
UserGuiding offers a free Support Essentials tier (knowledge base only). The Starter plan starts at $174/month and the Growth plan at $349/month, both billed annually for up to 2,000 MAUs. Enterprise pricing is custom.
No, UserGuiding does not offer a permanent free plan. They provide a 14-day free trial. Produktly also offers a free trial, with paid plans starting at $19/month — significantly less than UserGuiding.
UserGuiding is popular with small teams. The free tier only covers knowledge base features. For product tours and checklists, you need the Starter plan at $174/month. Custom CSS and A/B testing require the Growth plan at $349/month.
UserGuiding focuses on product tours and checklists. It does not offer NPS surveys, micro-surveys, feedback widgets, changelogs, roadmaps, or announcements — all of which Produktly includes in every plan.