Jimo Pricing in 2026
By Olli, founder of Produktly · Prices checked on Oct 9, 2026 against Jimo's pricing page
Jimo's Adoption Suite costs €369/month billed yearly (€461 monthly), or $429 ($536 monthly) in USD, for 2,000 MAUs, with extra MAUs from €20 per 1,000. The Adoption Agent is a separate product from €69/month, and the one-month trial is set up through a demo.
Jimo (formerly UseJimo) is a Paris-based digital adoption platform sold as two products: the Adoption Suite (tours, hints, checklists, surveys and NPS, banners, a changelog, a resource center and a feedback widget) and the Adoption Agent, an in-app AI agent that answers users and can act for them. It targets growing SaaS companies and leads with demo bookings.
How Jimo Pricing Works
The Adoption Suite is priced per monthly active user: €369/month billed yearly (€461 billed monthly) includes 2,000 MAUs, then €20 per extra 1,000 MAUs up to 10,000, with lower rates above that. Visitors who see USD prices get $429/month billed yearly ($536 monthly) and $24 per extra 1,000 MAUs. The Adoption Agent is sold separately per AI request, with no MAU charge. Yearly billing saves 20%. One-month free trial.
Jimo Plans & Pricing
Adoption Suite
€369/mo
Billed yearly (€4,428/year), or €461/mo billed monthly. In USD: $429/mo billed yearly, $536 monthly. Includes 2,000 MAUs
Included
- Unlimited tours, hints, checklists, surveys and NPS
- Changelog, resource center and feedback widget
- AI flow generator and AI translations
- A/B testing and goal tracking
- Unlimited seats, no Jimo branding
- 4 environments
- Dedicated CSM and coach
- 50 Adoption Agent requests
Limitations
- Extra MAUs from €20 per 1,000
- No public roadmap with voting
Adoption Agent
€69/mo
Billed yearly, or €86/mo billed monthly ($79 / $99 in USD). Sold standalone
Included
- 200 AI requests per month
- Trained on your help center and docs
- No MAU charge
Limitations
- Extra requests cost €16 per 100
- The 50 requests included with the Suite pause the agent until next month once used
Enterprise
Custom pricing
For 100,000+ MAUs
Included
- Everything in the Adoption Suite
- SSO/SAML
- SLA
- Salesforce integration
- Custom invoicing
- Security review
Limitations
- Requires a sales conversation
Hidden Costs & Things to Watch Out For
- The Adoption Suite costs €369/mo billed yearly before any MAU overage
- Extra MAUs cost €20 per 1,000 up to 10,000 MAUs ($24 in USD), falling to €17, €14, €10 and €7 at higher volumes
- The AI agent is a separate product with per-request pricing
- Monthly billing costs 25% more than yearly
- The main call to action is booking a demo
Jimo vs Produktly: Feature Comparison
Jimo and Produktly both offer product tours, checklists, surveys, and changelogs. Jimo adds an in-app AI agent; Produktly adds a public roadmap with feature voting at a much lower starting price.
| Feature | Jimo | Produktly |
|---|---|---|
| Product Tours | All plans | All plans |
| Checklists | Unlimited | All plans |
| NPS Surveys | Surveys and NPS | Dedicated NPS |
| Feedback Widget | Feedback widget | Full feedback widget |
| Changelog | All plans | All plans |
| Roadmap | Not available | All plans |
| Smart Tips | Hints | All plans |
| Announcements | Banners and changelog | Dedicated feature |
| In-App AI Agent | Adoption Agent (from €69/mo) | Not available |
| Starting Price | €369/mo (billed yearly) | 19€/mo |
| Free Trial | 1 month (set up via a demo) | Yes |
Get More for Less with Produktly
Product tours, checklists, NPS surveys, micro-surveys, feedback widgets, changelogs, roadmaps, and announcements, all in one platform. Plans start at just 19€/month.
Frequently Asked Questions
How much does Jimo cost?
The Jimo Adoption Suite costs €369/month billed yearly (€461 billed monthly), or about $429/month billed yearly in USD, and includes 2,000 MAUs, with extra MAUs from €20 per 1,000. The Adoption Agent is sold separately from €69/month billed yearly. Enterprise pricing is custom for 100,000+ MAUs.
Is Jimo better than Produktly?
Both platforms cover tours, checklists, surveys, NPS and a changelog. Jimo goes further on AI with its Adoption Agent, plus A/B testing and goal tracking. Produktly adds a public roadmap with feature voting and costs much less (19€/mo vs €369/mo billed yearly).
Does Jimo have a free plan?
No. Jimo has no free plan, but offers a one-month free trial on both products, set up with you after you book a demo. Produktly offers a 14-day free trial and paid plans starting at 19€/month.