Jimo Pricing in 2026
By Olli, founder of Produktly · Updated 2026-03
Jimo (formerly UseJimo) is a product adoption platform offering tours, changelogs, surveys, and resource centers. It targets SaaS startups and growing companies with a focus on product communication and engagement.
How Jimo Pricing Works
Per monthly active users (MAU), billed yearly. Plans start at $299/month for up to 2,500 MAUs. 14-day free trial available.
Jimo Plans & Pricing
Startup
$299/mo
Billed yearly, up to 2,500 MAUs
Included
- Onboarding tours
- Changelog
- Resource center
- Surveys
- Basic analytics
- Custom branding
Limitations
- Limited team members
- Basic targeting
- No advanced integrations
Growth
$549/mo
Billed yearly, up to 2,500 MAUs
Included
- Everything in Startup
- Advanced targeting
- Full integrations
- Team collaboration
- Enhanced support
Limitations
- No dedicated support
- No SSO
Scale
Custom pricing
For 50,000+ MAUs
Included
- Everything in Growth
- SSO/SAML
- Dedicated CSM
- Priority support
- Custom SLA
Limitations
- Annual commitment
Hidden Costs & Things to Watch Out For
- Startup plan already costs $299/mo — relatively expensive for basic features
- MAU pricing increases at higher usage tiers
- Annual billing required for listed prices
- 14-day free trial only available on Growth plan
Jimo vs Produktly: Feature Comparison
Jimo and Produktly both offer product tours and changelogs. Produktly includes additional features like checklists, NPS surveys, feedback widgets, and roadmaps at a lower starting price.
| Feature | Jimo | Produktly |
|---|---|---|
| Product Tours | All plans | All plans |
| Checklists | Limited | All plans |
| NPS Surveys | Surveys (general) | Dedicated NPS |
| Feedback Widget | Feature requests | Full feedback widget |
| Changelog | All plans | All plans |
| Roadmap | Not available | All plans |
| Smart Tips | Not available | All plans |
| Announcements | Via changelog | Dedicated feature |
| Starting Price | $299/mo | 19€/mo |
| Free Trial | Limited | Yes |
Get More for Less with Produktly
Product tours, checklists, NPS surveys, micro-surveys, feedback widgets, changelogs, roadmaps, and announcements — all in one platform. Plans start at just 19€/month.
Frequently Asked Questions
How much does Jimo cost?
Jimo starts at $299/month on the Startup plan for up to 2,500 MAUs, billed yearly. The Growth plan starts at $549/month for the same MAU count. Scale pricing is custom for 50,000+ MAUs.
Is Jimo better than Produktly?
Both platforms cover similar features. Produktly offers a broader feature set (checklists, NPS, feedback widgets, roadmaps, smart tips) at a significantly lower starting price (19€/mo vs $299/mo).
Does Jimo have a free plan?
Jimo offers a limited free trial but no permanent free plan. Produktly offers a free trial and paid plans starting at 19€/month.