Jimo Pricing in 2026

Jimo (formerly UseJimo) is a product adoption platform offering tours, changelogs, surveys, and resource centers. It targets SaaS startups and growing companies with a focus on product communication and engagement.

Last updated: 2026-03

How Jimo Pricing Works

Per monthly active users (MAU), billed yearly. Plans start at $299/month for up to 2,500 MAUs. 14-day free trial available.

Jimo Plans & Pricing

Startup

$299/mo

Billed yearly, up to 2,500 MAUs

Included

  • Onboarding tours
  • Changelog
  • Resource center
  • Surveys
  • Basic analytics
  • Custom branding

Limitations

  • Limited team members
  • Basic targeting
  • No advanced integrations

Growth

$549/mo

Billed yearly, up to 2,500 MAUs

Included

  • Everything in Startup
  • Advanced targeting
  • Full integrations
  • Team collaboration
  • Enhanced support

Limitations

  • No dedicated support
  • No SSO

Scale

Custom pricing

For 50,000+ MAUs

Included

  • Everything in Growth
  • SSO/SAML
  • Dedicated CSM
  • Priority support
  • Custom SLA

Limitations

  • Annual commitment

Hidden Costs & Things to Watch Out For

  • Startup plan already costs $299/mo โ€” relatively expensive for basic features
  • MAU pricing increases at higher usage tiers
  • Annual billing required for listed prices
  • 14-day free trial only available on Growth plan

Jimo vs Produktly: Feature Comparison

Jimo and Produktly both offer product tours and changelogs. Produktly includes additional features like checklists, NPS surveys, feedback widgets, and roadmaps at a lower starting price.

FeatureJimoProduktly
Product ToursAll plansAll plans
ChecklistsLimitedAll plans
NPS SurveysSurveys (general)Dedicated NPS
Feedback WidgetFeature requestsFull feedback widget
ChangelogAll plansAll plans
RoadmapNot availableAll plans
Smart TipsNot availableAll plans
AnnouncementsVia changelogDedicated feature
Starting Price$299/mo$19/mo
Free TrialLimitedYes

Get More for Less with Produktly

Product tours, checklists, NPS surveys, micro-surveys, feedback widgets, changelogs, roadmaps, and announcements โ€” all in one platform. Plans start at just $19/month.

Frequently Asked Questions

How much does Jimo cost?

Jimo starts at $299/month on the Startup plan for up to 2,500 MAUs, billed yearly. The Growth plan starts at $549/month for the same MAU count. Scale pricing is custom for 50,000+ MAUs.

Is Jimo better than Produktly?

Both platforms cover similar features. Produktly offers a broader feature set (checklists, NPS, feedback widgets, roadmaps, smart tips) at a significantly lower starting price ($19/mo vs $299/mo).

Does Jimo have a free plan?

Jimo offers a limited free trial but no permanent free plan. Produktly offers a free trial and paid plans starting at $19/month.

Compare More Pricing