Migrate from Jimoto Produktly

Learn how to export your product walkthroughs, guides, and user data from Jimo and migrate seamlessly to Produktly. Benefit from our free migration assistance for a smooth transition.

Free migration support

Our team of experts will help you move from Jimo to Produktly, at no extra cost.

Why switch?

Free migration support

Keep your data secure

Seamless transition

Migrate with confidence

Moving from Jimo to Produktly is easier than you think. We've designed our platform and migration process to be as seamless as possible.

Free migration support

Our team of experts will help you move your content from Jimo with minimal disruption to your workflow.

Keep your data secure

All data transfers are encrypted and secure, ensuring your information remains protected throughout the migration process.

Seamless transition

Our intuitive platform makes it easy to quickly adapt after migration with minimal learning curve.

GDPR and Your Right to Data Portability

Under the General Data Protection Regulation (GDPR), you have the right to data portability. This means you can request and receive your personal data in a structured, commonly used, and machine-readable format from any service provider, including Jimo.

If you're a customer of Jimo, you can request a full export of your data, which can then be imported into Produktly.

How to Export Your Data from Jimo

  1. 1Log in to your Jimo dashboard
  2. 2Go to the Product Walkthroughs section
  3. 3Select the specific walkthrough you want to export
  4. 4Click on the 'Export' button in the walkthrough settings
  5. 5Save the exported file for each walkthrough you want to migrate
  6. 6For user segments, go to Settings → User Segments
  7. 7Take screenshots or notes of your segment configurations
  8. 8For tooltips, export each tooltip configuration from the Tooltips section
  9. 9Gather all exported files in a dedicated folder for migration

How to Migrate to Produktly

  1. 1

    Create your Produktly account at produktly.com/app/register

  2. 2

    Email your exported Jimo files to support@produktly.com

  3. 3

    Include details about your account and specific migration requirements in your email

  4. 4

    Our team will analyze your walkthroughs and map them to Produktly's format

  5. 5

    We'll recreate your user segments in Produktly's system

  6. 6

    We'll convert your tooltips to Produktly's Smart Tips feature

  7. 7

    You'll receive an email when your content has been migrated

  8. 8

    Review the migrated content in your Produktly dashboard

  9. 9

    Make any necessary adjustments to fine-tune the migrated content

  10. 10

    Install the Produktly script on your application

  11. 11

    Test the migrated tours and tooltips on your site

  12. 12

    Go live with your migrated content on Produktly

Frequently Asked Questions

How do Jimo walkthroughs compare to Produktly's product tours?

Jimo walkthroughs and Produktly product tours serve similar purposes with comparable functionality. Produktly offers an intuitive drag-and-drop editor with advanced targeting options, making it easier to create engaging interactive tours without requiring technical expertise.

Can I migrate Jimo's tooltips to Produktly?

Yes, Jimo tooltips can be migrated to Produktly's Smart Tips feature, which offers similar functionality with an easier setup process and more intuitive management interface.

Will my user segmentation be preserved?

Yes, our migration team will recreate your Jimo user segments in Produktly's segmentation system. This ensures that your tours continue to target the right users based on the same criteria you established in Jimo.

How long does migration from Jimo typically take?

We aim to complete migrations within 3-5 business days. The actual timeline depends on the volume and complexity of your Jimo implementation. Our team works efficiently to minimize any disruption to your workflows.

Will I save money by switching from Jimo to Produktly?

Many customers find Produktly's pricing model more favorable compared to Jimo. Produktly offers transparent pricing with no hidden fees, often resulting in cost savings while providing similar or enhanced functionality.

What about my analytics data from Jimo?

Produktly does not currently support importing historical analytics data from Jimo. You'll start fresh with analytics tracking in Produktly once you go live, but you can still access your historical data in your Jimo account if needed.

Can I still create conditional flows like in Jimo?

Yes, Produktly supports conditional logic and branching in product tours, similar to Jimo. You can create tours that adapt based on user actions, characteristics, or other conditions.

Is there any functionality I'll lose by switching from Jimo?

Most core functionalities available in Jimo are also available in Produktly, often with enhanced capabilities. In the rare case where a specific feature doesn't have a direct equivalent, our migration team will work with you to find alternative approaches to achieve similar outcomes.

Ready to migrate from Jimo?Start your free trial today.