Canny is a feature request management platform for collecting, organizing, and prioritizing user feedback. It offers voting boards, a public roadmap, and changelog. Canny's pricing is based on "tracked users" and scales steeply as your user base grows.
Last updated: 2026-03
Per tracked users, billed yearly. Base prices look affordable but scale significantly — Core plan goes from $19/mo at 100 users to $656/mo at 5,000 users. Plans cap at 5,000 tracked users; beyond that requires custom Business pricing.
Free
Limited to 25 tracked users
From $19/mo
Billed yearly, 100 tracked users. Scales to $311/mo at 1,000 users, $656/mo at 5,000 users
From $79/mo
Billed yearly, 100 tracked users. Scales to $661/mo at 1,000 users, $1,349/mo at 5,000 users
Custom pricing
For 5,000+ tracked users, typically $1,500+/mo
Canny focuses on feature request boards and voting. Produktly includes feedback collection, roadmaps, and changelogs alongside a full suite of onboarding and engagement tools — product tours, checklists, NPS, and more — all at a predictable price.
| Feature | Canny | Produktly |
|---|---|---|
| Feedback Collection | Voting boards | Feedback widget |
| Public Roadmap | Yes | Yes |
| Changelog | Yes | Yes |
| Product Tours | Not available | All plans |
| Checklists | Not available | All plans |
| NPS Surveys | Not available | All plans |
| Micro-Surveys | Not available | All plans |
| Smart Tips | Not available | All plans |
| Announcements | Via changelog | Dedicated feature |
| Feature Voting | Core feature | Not available |
| Starting Price | $19/mo (100 users) | $19/mo |
| Price at 1,000 Users | $311/mo (Core) | $19/mo |
Product tours, checklists, NPS surveys, micro-surveys, feedback widgets, changelogs, roadmaps, and announcements — all in one platform. Plans start at just $19/month.
Canny starts at $19/month on the Core plan for 100 tracked users, billed yearly. However, pricing scales steeply with users — at 1,000 users it costs $311/month, and at 5,000 users it reaches $656/month on Core. The Pro plan is roughly double. Business pricing is custom for 5,000+ users.
Canny charges per tracked user, meaning every user who interacts with your feedback boards counts toward your limit. For SaaS products with thousands of users, this model results in hundreds or thousands of dollars per month. Produktly charges a flat rate starting at $19/month regardless of user count.
Yes, Canny offers a free plan limited to 25 tracked users and 5 managers. This is suitable for very early-stage products only. The paid Core plan starts at $19/month for 100 tracked users.
Produktly includes feedback widgets, a public roadmap, and changelogs starting at $19/month — plus product tours, checklists, NPS surveys, and more. Unlike Canny, Produktly does not charge per tracked user, making it far more affordable as you scale.
For many teams, yes. Produktly offers feedback collection, roadmaps, and changelogs — the core Canny features — alongside a full onboarding suite. Canny's advantage is its dedicated voting board and feature request prioritization. If those are critical to your workflow, Canny may complement Produktly rather than be replaced by it.