Canny Pricing in 2026
By Olli, founder of Produktly · Updated 2026-03
Canny is a feature request management platform for collecting, organizing, and prioritizing user feedback. It offers voting boards, a public roadmap, and changelog. Canny's pricing is based on "tracked users" and scales steeply as your user base grows.
How Canny Pricing Works
Per tracked users, billed yearly. Base prices look affordable but scale significantly — Core plan goes from $19/mo at 100 users to $656/mo at 5,000 users. Plans cap at 5,000 tracked users; beyond that requires custom Business pricing.
Canny Plans & Pricing
Free
Free
Limited to 25 tracked users
Included
- Unlimited posts
- Automatic feedback capture
- Autopilot AI
- 5 managers
Limitations
- 25 tracked user limit
- No custom domain
- No translations
- Very limited
Core
From $19/mo
Billed yearly, 100 tracked users. Scales to $311/mo at 1,000 users, $656/mo at 5,000 users
Included
- Custom domains
- Content translations
- Prioritization roadmap
- 2 integrations
- 5 managers
- All Free features
Limitations
- No PM integrations
- No advanced privacy
- 5 manager limit
- Caps at 5,000 tracked users
Pro
From $79/mo
Billed yearly, 100 tracked users. Scales to $661/mo at 1,000 users, $1,349/mo at 5,000 users
Included
- PM integrations (Jira, Linear, etc.)
- Advanced privacy settings
- 10 managers
- All Core features
Limitations
- Still caps at 5,000 tracked users
- 10 manager limit
Business
Custom pricing
For 5,000+ tracked users, typically $1,500+/mo
Included
- SSO integrations
- CRM integrations (HubSpot, Salesforce)
- Whitelabeling
- Custom manager count
- All Pro features
Limitations
- Requires sales conversation
- CRM integrations are separate add-ons
Hidden Costs & Things to Watch Out For
- Tracked-user pricing scales steeply — Core goes from $19/mo to $656/mo as you grow
- Pro plan reaches $1,349/mo at just 5,000 tracked users
- Both Core and Pro cap at 5,000 users — you must upgrade to Business beyond that
- Canny can auto-upgrade you if you exceed your tracked user limit (unless you set a spend limit)
- CRM integrations like HubSpot and Salesforce are separate add-ons on Business plan
- History of multiple price increases — grandfathered plans have been forced to new pricing
- Limited to 5 managers on Core, 10 on Pro
Canny vs Produktly: Feature Comparison
Canny focuses on feature request boards and voting. Produktly includes feedback collection, roadmaps, and changelogs alongside a full suite of onboarding and engagement tools (product tours, checklists, NPS, and more) at a predictable price.
| Feature | Canny | Produktly |
|---|---|---|
| Feedback Collection | Voting boards | Feedback widget |
| Public Roadmap | Yes | Yes |
| Changelog | Yes | Yes |
| Product Tours | Not available | All plans |
| Checklists | Not available | All plans |
| NPS Surveys | Not available | All plans |
| Micro-Surveys | Not available | All plans |
| Smart Tips | Not available | All plans |
| Announcements | Via changelog | Dedicated feature |
| Feature Voting | Core feature | Not available |
| Starting Price | $19/mo (100 users) | 19€/mo |
| Price at 1,000 Users | $311/mo (Core) | 19€/mo |
Get More for Less with Produktly
Product tours, checklists, NPS surveys, micro-surveys, feedback widgets, changelogs, roadmaps, and announcements — all in one platform. Plans start at just 19€/month.
Frequently Asked Questions
How much does Canny cost?
Canny starts at $19/month on the Core plan for 100 tracked users, billed yearly. However, pricing scales steeply with users — at 1,000 users it costs $311/month, and at 5,000 users it reaches $656/month on Core. The Pro plan is roughly double. Business pricing is custom for 5,000+ users.
Why is Canny so expensive at scale?
Canny charges per tracked user, meaning every user who interacts with your feedback boards counts toward your limit. For SaaS products with thousands of users, this model results in hundreds or thousands of dollars per month. Produktly charges a flat rate starting at 19€/month regardless of user count.
Does Canny have a free plan?
Yes, Canny offers a free plan limited to 25 tracked users and 5 managers. This is suitable for very early-stage products only. The paid Core plan starts at $19/month for 100 tracked users.
Is there a cheaper alternative to Canny?
Produktly includes feedback widgets, a public roadmap, and changelogs starting at 19€/month — plus product tours, checklists, NPS surveys, and more. Unlike Canny, Produktly does not charge per tracked user, making it far more affordable as you scale.
Can Produktly replace Canny?
For many teams, yes. Produktly offers the core Canny features (feedback collection, roadmaps, changelogs) alongside a full onboarding suite. Canny's advantage is its dedicated voting board and feature request prioritization. If those are critical to your workflow, Canny may complement Produktly rather than be replaced by it.