Learn how to export your guides, tooltips, and user data from UserGuiding and seamlessly migrate to Produktly. Take advantage of our free migration support for a smooth transition.
Our team of experts will help you move from UserGuiding to Produktly, at no extra cost.
Free migration support
Keep your data secure
Seamless transition
Moving from UserGuiding to Produktly is easier than you think. We've designed our platform and migration process to be as seamless as possible.
Free migration support
Keep your data secure
Seamless transition
Under the General Data Protection Regulation (GDPR), you have the right to data portability. This means you can request and receive your personal data in a structured, commonly used, and machine-readable format from any service provider, including UserGuiding.
If you're a customer of UserGuiding, you can request a full export of your data, which can then be imported into Produktly.
UserGuiding guides and Produktly product tours serve similar purposes. Produktly offers an intuitive drag-and-drop editor with advanced targeting options, making it easier to create and maintain your tours without requiring technical expertise.
Yes, UserGuiding tooltips can be migrated to Produktly's Smart Tips feature, which offers similar functionality with an easier setup process and more intuitive management interface.
Produktly doesn't currently offer a dedicated resource center equivalent to UserGuiding's. However, we can help you implement alternative solutions like integrating with a third-party knowledge base tool or using our announcements feature for important communications.
We aim to complete migrations within 5 business days. The actual timeline depends on the volume and complexity of your UserGuiding implementation. Our team works efficiently to minimize disruption to your workflows.
Most customers find Produktly's pricing model more favorable compared to UserGuiding. Produktly offers comparable functionality with transparent pricing and no hidden fees.
Yes, we can migrate user property definitions from UserGuiding to Produktly. This ensures continuity in your user targeting and segmentation strategies after migration. However, historical user behavior data cannot be imported.
Produktly does not currently support importing historical analytics data from UserGuiding. You'll start fresh with analytics tracking in Produktly once you go live, but you can still access your historical data in your UserGuiding account if needed.
Yes, Produktly offers advanced targeting capabilities similar to UserGuiding. You can target users based on user properties, behaviors, URL patterns, and custom events, giving you the same level of flexibility you had with UserGuiding.