Gather contextual feedback that helps you understand your users and improve your product features. Tailored for marketing & adtech companies to address industry-specific challenges.
Marketing and advertising technology platforms provide campaign management, analytics, attribution, and creative tools. Marketers face tool sprawl and increasingly complex platforms where feature adoption directly impacts campaign ROI and marketing efficiency.
Marketing platforms add features faster than users can learn them, leading to low adoption of advanced capabilities
Campaign setup errors waste ad spend when marketers misconfigure targeting or bidding
Analytics dashboards are underutilized because marketers cannot interpret the data
Agency staff must learn multiple client platforms simultaneously
Get insights from your users in real-time to make better, data-driven product decisions.
Triggered Surveys
Real-Time Insights
Increased Retention
Guide marketers through campaign objective selection, audience targeting, budget allocation, and creative best practices with contextual tooltips. Reduce campaign setup errors that waste ad spend by ensuring correct configuration at each step.
Walk marketers through setting up conversion tracking, interpreting attribution models, and building custom reports. Transform analytics from an intimidating dashboard into an actionable decision-making tool through guided data exploration.
When launching new platform capabilities like AI-powered bidding or cross-channel attribution, targeted tours introduce the feature with real examples from the user's own data. Accelerate adoption by showing immediate relevance rather than generic feature descriptions.
Advanced feature adoption rate
Campaign setup error rate
Analytics dashboard daily active users
Time to launch first campaign
Contextual feature discovery works better than release notes. When a marketer is manually adjusting bids, a smart tip introduces automated bidding. When they are viewing single-channel reports, suggest cross-channel attribution. The key is surfacing advanced features at the moment they solve a problem the user is actively experiencing.
Yes. Guided campaign creation flows with validation checks at each step prevent common errors like targeting the wrong geography, setting incorrect bid caps, or forgetting conversion tracking. Even a 5% reduction in setup errors can save significant ad spend across all campaigns.
Agencies can create client-specific tour collections that teach platform nuances and client-specific workflows. When a team member switches between client accounts, relevant tours activate automatically. This reduces the 'tribal knowledge' problem when team members change client assignments.
Product Tours
Product Tours for Marketing & AdTech
Announcements
Announcements for Marketing & AdTech
Checklists
Checklists for Marketing & AdTech
Feedback Widgets
Feedback Widgets for Marketing & AdTech
Smart Tips
Smart Tips for Marketing & AdTech
Tool Tips
Tool Tips for Marketing & AdTech
Roadmaps
Roadmaps for Marketing & AdTech
NPS Widgets
NPS Widgets for Marketing & AdTech
Changelogs
Changelogs for Marketing & AdTech
Healthcare
Micro Surveys for Healthcare
Fintech
Micro Surveys for Fintech
EdTech
Micro Surveys for EdTech
E-commerce & Retail
Micro Surveys for E-commerce & Retail
Real Estate & PropTech
Micro Surveys for Real Estate & PropTech
Legal Tech
Micro Surveys for Legal Tech
HR Tech
Micro Surveys for HR Tech
Insurance & InsurTech
Micro Surveys for Insurance & InsurTech