Feedback Widgets for Marketing & AdTech

Feedback Widgets Software for the Marketing & AdTech Industry

Capture customer feedback instantly with simple but effective feedback widgets. Improve your product by listening to your users. Tailored for marketing & adtech companies to address industry-specific challenges.

Challenges in Marketing & AdTech

Marketing and advertising technology platforms provide campaign management, analytics, attribution, and creative tools. Marketers face tool sprawl and increasingly complex platforms where feature adoption directly impacts campaign ROI and marketing efficiency.

Marketing platforms add features faster than users can learn them, leading to low adoption of advanced capabilities

Campaign setup errors waste ad spend when marketers misconfigure targeting or bidding

Analytics dashboards are underutilized because marketers cannot interpret the data

Agency staff must learn multiple client platforms simultaneously

How Produktly Feedback Widgets Helps Marketing & AdTech

Customer feedback is the key to a successful business. Listening to and acting on feedback makes customers happier.

Instant Feedback

Get notified via Slack or Discord as soon as a user leaves feedback.

Contextual Information

Automatically capture device, browser, and URL data with every response.

Integration Hub

Connect to thousands of tools with our native Zapier integration.
Produktly Feedback Widgets for Marketing & AdTech

Use Cases for Marketing & AdTech

Campaign creation wizard enhancement

Guide marketers through campaign objective selection, audience targeting, budget allocation, and creative best practices with contextual tooltips. Reduce campaign setup errors that waste ad spend by ensuring correct configuration at each step.

Analytics and attribution onboarding

Walk marketers through setting up conversion tracking, interpreting attribution models, and building custom reports. Transform analytics from an intimidating dashboard into an actionable decision-making tool through guided data exploration.

New feature adoption for power users

When launching new platform capabilities like AI-powered bidding or cross-channel attribution, targeted tours introduce the feature with real examples from the user's own data. Accelerate adoption by showing immediate relevance rather than generic feature descriptions.

Key Metrics to Track

Advanced feature adoption rate

Campaign setup error rate

Analytics dashboard daily active users

Time to launch first campaign

Frequently Asked Questions

How do AdTech platforms drive adoption of advanced features?

Contextual feature discovery works better than release notes. When a marketer is manually adjusting bids, a smart tip introduces automated bidding. When they are viewing single-channel reports, suggest cross-channel attribution. The key is surfacing advanced features at the moment they solve a problem the user is actively experiencing.

Can product tours reduce wasted ad spend from setup errors?

Yes. Guided campaign creation flows with validation checks at each step prevent common errors like targeting the wrong geography, setting incorrect bid caps, or forgetting conversion tracking. Even a 5% reduction in setup errors can save significant ad spend across all campaigns.

How do agencies onboard staff to multiple client platforms?

Agencies can create client-specific tour collections that teach platform nuances and client-specific workflows. When a team member switches between client accounts, relevant tours activate automatically. This reduces the 'tribal knowledge' problem when team members change client assignments.