Feedback Widgets Software for the Legal Tech Industry
Capture customer feedback instantly with simple but effective feedback widgets. Improve your product by listening to your users. Tailored for legal tech companies to address industry-specific challenges.
Challenges in Legal Tech
Legal technology platforms automate document management, contract lifecycle, e-discovery, and case management for law firms and legal departments. Users range from tech-averse senior partners to paralegals managing high-volume document workflows.
Senior attorneys resist adopting new case management tools, preferring email and paper files
Contract review platforms have steep learning curves that reduce ROI during the first quarter
Paralegals make costly filing errors when navigating complex e-discovery interfaces
Firms lose billable hours to software training instead of client work
How Produktly Feedback Widgets Helps Legal Tech
Customer feedback is the key to a successful business. Listening to and acting on feedback makes customers happier.
Instant Feedback
- Get notified via Slack or Discord as soon as a user leaves feedback.
Contextual Information
- Automatically capture device, browser, and URL data with every response.
Integration Hub
- Connect to thousands of tools with our native Zapier integration.
Use Cases for Legal Tech
Contract lifecycle management onboarding
Guide attorneys through creating a contract from a template, adding approval workflows, and executing e-signatures. Demonstrate time savings over manual drafting so attorneys see immediate ROI and continue using the platform.
E-discovery workflow guidance
Walk paralegals through document collection, review tagging, privilege logging, and production set creation with step-by-step tours. Reduce the risk of costly errors in litigation support by enforcing correct workflow sequences.
Matter management for new associates
Onboard new associates to the firm's case management system by guiding them through time entry, document filing, and client communication logging. Get associates billing correctly from their first week instead of losing revenue to training overhead.
Key Metrics to Track
Attorney platform adoption rate
Contract review cycle time
Document filing accuracy rate
Billable hours lost to software training
Frequently Asked Questions
How do you get senior attorneys to adopt new legal software?
Focus tours on demonstrating immediate time savings for tasks attorneys do daily, like finding a document or checking a deadline. Keep tours short (under 60 seconds) and respect attorneys' time. Smart tips that surface shortcuts during natural workflow are more effective than lengthy onboarding sequences.
Can product tours reduce errors in legal document workflows?
Yes. Guided workflows enforce the correct sequence for processes like document review, privilege tagging, and production. Checklists ensure paralegals complete every required step, and tooltips provide context about metadata fields that are often filled incorrectly.
How do legal tech platforms measure onboarding success?
Track time-to-first-value metrics like 'time to first contract created' or 'time to first matter filed.' Also monitor feature adoption depth to ensure users move beyond basic tasks. Reduction in IT help desk tickets related to the platform is another strong signal.
Other Features for Legal Tech
Product Tours
Product Tours for Legal Tech
Announcements
Announcements for Legal Tech
Checklists
Checklists for Legal Tech
Smart Tips
Smart Tips for Legal Tech
Tool Tips
Tool Tips for Legal Tech
Roadmaps
Roadmaps for Legal Tech
NPS Widgets
NPS Widgets for Legal Tech
Micro Surveys
Micro Surveys for Legal Tech
Changelogs
Changelogs for Legal Tech
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