Enterprise digital adoption platform for large-scale employee and customer training.
Pricing: Custom enterprise pricing, $10,000+/year
Best for: Large enterprises with complex digital transformation initiatives
Enterprise digital adoption platform for employee onboarding and customer self-service.
Pricing: Custom enterprise pricing, $1,000+/mo
Best for: Enterprises needing employee training across internal tools
| Feature | WalkMe | Whatfix |
|---|---|---|
| Product Tours | Yes | Yes |
| Workflow Automation | Advanced | Basic |
| Multi-Format Content | Limited | Yes |
| Self-Service Help | Yes | Yes |
| Analytics | Advanced | Good |
| Employee Training | Advanced | Advanced |
| AI Features | Yes | Limited |
| Implementation Time | Weeks-months | Weeks |
Both WalkMe and Whatfix are enterprise DAPs focused on employee digital adoption. WalkMe has a broader feature set with more advanced automation and AI, but is typically more expensive and complex. Whatfix offers multi-format content and a slightly faster implementation. For SaaS companies serving customers rather than training employees, neither is the best fit — consider Produktly instead.
If you are a SaaS company looking to onboard customers (not employees), Produktly is purpose-built for your needs. Get product tours, checklists, NPS surveys, feedback widgets, roadmaps, and changelogs at a fraction of the cost of enterprise DAPs. Start free and be live in minutes, not weeks.
Try Produktly freeWalkMe has a broader feature set with more advanced automation, but is more expensive and complex. Whatfix offers good multi-format content support and may be slightly easier to implement. Both serve enterprise employee adoption use cases.
Both are primarily designed for enterprise employee training. For SaaS customer-facing adoption, tools like Produktly, Appcues, or Pendo are better suited.