Enterprise digital adoption platform for large-scale training and onboarding.
Pricing: Custom enterprise pricing, $10,000+/year
Best for: Large enterprises with complex digital adoption needs
Product-led growth platform for in-app onboarding experiences.
Pricing: From $249/mo (Essentials), $879/mo (Growth)
Best for: Mid-market SaaS companies with PLG strategies
| Feature | WalkMe | Appcues |
|---|---|---|
| Product Tours | Yes | Yes |
| Employee Training | Advanced | No |
| Workflow Automation | Yes | No |
| Analytics | Advanced | Basic |
| Flow Builder | Complex | Intuitive |
| Checklists | Yes | Growth plan |
| Implementation Time | Weeks-months | Days-weeks |
| Target Users | Employees & customers | Customers |
These tools serve different markets. WalkMe is an enterprise DAP for employee training and complex digital adoption. Appcues is a SaaS-focused PLG tool for customer onboarding. Choose WalkMe for enterprise employee adoption, Appcues for SaaS customer onboarding. For SaaS teams wanting more features at a lower price, Produktly is worth considering.
For SaaS customer onboarding, Produktly offers more features than Appcues at a lower price, including product tours, checklists, NPS surveys, feedback widgets, roadmaps, and changelogs. Start with a free plan — no enterprise contract required.
Try Produktly freeThey serve different use cases. WalkMe is for enterprise employee digital adoption. Appcues is for SaaS customer onboarding. Choose based on your primary use case.
For SaaS customer onboarding, Produktly offers comprehensive adoption features starting with a free plan, significantly cheaper than both WalkMe and Appcues.