WalkMe vs Userpilot

WalkMe

Enterprise digital adoption platform for large-scale employee and customer training.

Pricing: Custom enterprise pricing, $10,000+/year

Best for: Large enterprises with digital transformation needs

Pros

  • Most comprehensive enterprise DAP
  • AI-powered
  • Advanced automation
  • Multi-app support

Cons

  • Very expensive ($10k+/year)
  • Complex implementation
  • Requires dedicated team
  • Overkill for SaaS

Userpilot

Product growth platform with in-app experiences and analytics.

Pricing: From $249/mo (Starter)

Best for: Mid-market SaaS wanting analytics with adoption

Pros

  • More affordable than WalkMe
  • Good for SaaS
  • Product analytics
  • A/B testing

Cons

  • Not for employee training
  • No free plan
  • Less enterprise depth
  • Limited automation

Feature Comparison

FeatureWalkMeUserpilot
Product ToursYesYes
Employee TrainingAdvancedNo
Product AnalyticsAdvancedGood
A/B TestingLimitedYes
Workflow AutomationYesNo
SaaS FocusWeakStrong
Price Range$10,000+/yearFrom $249/mo

Verdict

WalkMe is for enterprise digital adoption at scale. Userpilot is for SaaS product-led growth. They serve different markets โ€” choose based on whether you need employee training (WalkMe) or customer product adoption (Userpilot). For even more affordable SaaS adoption, consider Produktly.

Consider Produktly as an Alternative

For SaaS customer adoption without enterprise pricing, Produktly delivers product tours, checklists, NPS surveys, feedback widgets, roadmaps, and changelogs โ€” all starting free. More affordable than both WalkMe and Userpilot.

Try Produktly free

Frequently Asked Questions

WalkMe or Userpilot for my SaaS?

Userpilot. WalkMe is designed for enterprise employee adoption. For SaaS customer onboarding, Userpilot or Produktly are better fits at a much lower cost.

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