Produktly vs Whatfix

Produktly

All-in-one digital adoption platform with product tours, checklists, NPS surveys, feedback widgets, roadmaps, and changelogs.

Pricing: Free plan available, paid plans from $49/mo

Best for: SaaS companies looking for customer-facing digital adoption tools

Pros

  • Affordable and transparent pricing
  • Fast no-code setup
  • Built-in roadmap and changelog
  • Feedback collection included
  • Designed for SaaS products

Cons

  • Not designed for employee training at enterprise scale
  • Fewer enterprise compliance features

Whatfix

Enterprise digital adoption platform for employee training and customer self-service across complex business applications.

Pricing: Custom enterprise pricing, typically $1,000+/mo

Best for: Large enterprises needing digital adoption for internal employee training

Pros

  • Strong enterprise training features
  • Multi-format content (video, PDF, slideshows)
  • Good for complex internal tools
  • Compliance tracking capabilities

Cons

  • Enterprise-only pricing (very expensive)
  • Complex implementation
  • Primarily employee-focused
  • Long sales cycle

Feature Comparison

FeatureProduktlyWhatfix
Product ToursYesYes
ChecklistsYesYes
NPS SurveysYesLimited
Feedback WidgetYesNo
RoadmapYesNo
Self-Service HelpNoYes
Multi-Format ContentNoYes
No-Code BuilderYesYes
Free PlanYesNo
SaaS-FocusedYesEnterprise-focused

Verdict

Whatfix is designed for enterprise-scale employee adoption across complex internal tools, with features like multi-format content and compliance tracking. Produktly is built specifically for SaaS companies wanting to onboard and engage their customers. If you are building a SaaS product, Produktly is the more relevant and affordable choice. If you need enterprise employee training, Whatfix may be more appropriate.

Consider Produktly as an Alternative

For SaaS companies, Produktly provides everything you need for customer adoption โ€” product tours, checklists, NPS surveys, feedback widgets, roadmaps, and changelogs. Skip the enterprise sales process and lengthy implementation. Get started free and be live in minutes.

Try Produktly free

Frequently Asked Questions

Is Whatfix or Produktly better for SaaS products?

Produktly is specifically designed for SaaS products and customer-facing adoption. Whatfix is primarily built for enterprise employee training. For SaaS user onboarding, Produktly is the better fit.

How much does Whatfix cost compared to Produktly?

Whatfix uses custom enterprise pricing, typically starting at $1,000+ per month. Produktly offers a free plan and paid plans from $49/month.

Can Produktly handle employee onboarding?

Produktly can be used for employee onboarding in SaaS tools. However, for large-scale enterprise employee training across multiple complex applications, Whatfix offers more specialized features.

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