Changelogs for Training & L&D Managers
Training and Learning & Development Managers are responsible for ensuring employees and users develop proficiency with software tools. They design training programs, create learning materials, and measure competency. Digital adoption tools serve as an in-app training layer that delivers learning at the point of need rather than in disconnected classroom sessions or static documentation.
Challenges Training & L&D Managers Face
Classroom and video training sessions are forgotten within days because learning is disconnected from the actual workflow
Creating and updating training materials for every software change is a full-time job that never catches up
No way to measure whether users actually apply what they learned in training when they return to the tool
Different teams and roles need different training content but creating bespoke programs for each is not scalable
Goals Produktly Helps Achieve
Deliver training at the moment of need inside the actual application rather than in separate sessions
Reduce the time and cost of creating and maintaining training materials
Measure training effectiveness through actual task completion rather than quiz scores
Scale personalized training across teams, roles, and skill levels
How Changelogs Empowers Training & L&D Managers
Replace classroom training with in-app learning
- Build interactive product tours that teach users by walking them through real tasks in the live application, producing higher retention than passive video or slide-based training.
Create role-based training paths
- Design distinct checklists and tour sequences for each role, such as admins versus end users, and target them automatically so every user gets relevant training.
Measure competency through task completion
- Track which users completed each training tour and checklist, providing concrete evidence of proficiency instead of relying on self-reported quiz scores.
Update training content instantly when software changes
- Edit training tours in the visual builder the moment a UI changes, ensuring users are never trained on outdated screenshots or workflows.
Provide ongoing performance support
- Deploy tooltips and smart tips as a persistent help layer that supports users after initial training, reducing the need for refresher sessions.
A Day with Produktly as a Training Manager
A Training Manager is preparing for the rollout of a new internal CRM update. They build a five-step product tour that walks sales reps through the changed workflow, attach it to a checklist that includes reviewing the new reporting dashboard, and target it to all users in the sales department. After the rollout, they monitor the checklist dashboard to confirm 90% completion within three days, replacing what used to be a week of scheduled training sessions.
Frequently Asked Questions
How does in-app training compare to traditional LMS-based training?
In-app training delivers learning at the moment of need, inside the actual tool, which produces significantly higher retention than watching a video days before you need the skill. It complements an LMS by handling procedural, click-by-click training while the LMS covers conceptual knowledge, policies, and compliance content.
Can I track training completion for compliance purposes?
Yes. Checklist and tour completion data provides a per-user audit trail showing who completed each training module and when. This data can be exported or integrated with your existing tracking systems to satisfy compliance and audit requirements.
How do I handle training for infrequent tasks that users forget between uses?
Deploy persistent smart tips and tooltips on the relevant screens so that guidance is always available, not just during initial training. For multi-step processes, create re-launchable tours that users can trigger whenever they need a refresher, providing performance support at the exact moment they need it.
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