Use interactive tooltips to explain complex UI elements and features to your users. Tailored for social media & community companies to address industry-specific challenges.
Social media and community platforms depend on user-generated content and engagement to create value. Onboarding must quickly transform passive visitors into active contributors while helping community managers moderate and grow their spaces effectively.
New user activation is low because first-time content creation feels intimidating
Community managers struggle with moderation tools, leading to toxic environments
Platform feature launches fail to gain traction when users do not discover them
Creator tools for monetization and analytics are underutilized by eligible creators
Identify and fix points of confusion by providing clear, concise information right where users need it.
Contextual Help
Fully Customizable
No-Code Setup
Guide new users through profile setup, following their first accounts, and creating their first post or comment. Overcome the blank-page anxiety that prevents new users from contributing by making the first interaction feel easy and rewarding.
Walk community managers through moderation queues, auto-moderation rules, member management, and analytics dashboards. Empower community leaders with the tools they need to maintain healthy, growing communities without platform staff intervention.
Guide eligible creators through enabling subscriptions, tipping, sponsored content tools, and revenue analytics. Increase creator earnings and platform revenue by ensuring creators know about and activate all available monetization options.
New user first-post rate
Day-7 retention rate
Creator monetization activation rate
Community manager tool adoption
The first post is the hardest. Tours that lower the barrier by suggesting topics, providing templates, or encouraging simple interactions like polls or reactions get users past the initial contribution anxiety. Users who post within their first session are dramatically more likely to become regular contributors.
Yes. Tours that teach community managers to configure auto-moderation rules, set up keyword filters, and use bulk moderation tools transform moderation from a reactive, time-consuming task to a proactive, efficient process. This is essential as communities grow beyond what manual moderation can handle.
Many eligible creators do not activate monetization because they do not know they qualify or find the setup process confusing. Targeted announcements for eligible creators combined with step-by-step activation tours remove these barriers. Showing estimated earnings potential based on the creator's audience size motivates action.
Product Tours
Product Tours for Social Media & Community
Announcements
Announcements for Social Media & Community
Checklists
Checklists for Social Media & Community
Feedback Widgets
Feedback Widgets for Social Media & Community
Smart Tips
Smart Tips for Social Media & Community
Roadmaps
Roadmaps for Social Media & Community
NPS Widgets
NPS Widgets for Social Media & Community
Micro Surveys
Micro Surveys for Social Media & Community
Changelogs
Changelogs for Social Media & Community
Healthcare
Tool Tips for Healthcare
Fintech
Tool Tips for Fintech
EdTech
Tool Tips for EdTech
E-commerce & Retail
Tool Tips for E-commerce & Retail
Real Estate & PropTech
Tool Tips for Real Estate & PropTech
Legal Tech
Tool Tips for Legal Tech
HR Tech
Tool Tips for HR Tech
Insurance & InsurTech
Tool Tips for Insurance & InsurTech