ChecklistsChecklists

Team Onboarding Checklist

A collaborative checklist designed for teams that are adopting your product together. It tracks individual and team-level progress, ensuring that every member completes their setup while giving admins visibility into who needs help.

When to Use This Template

Deploy this checklist when a team of 3 or more users is onboarded simultaneously, typically in B2B scenarios where an admin invites their team. Show individual checklists to each member and an aggregate view to the admin.

Template Breakdown

1

Accept the team invitation

Each invited team member clicks the invitation link, creates their account, and joins the workspace. The admin dashboard shows who has accepted and who is still pending.

2

Complete personal profile

Each team member fills out their profile with a photo, name, and role. This personalizes the workspace and helps teammates identify each other.

3

Watch the getting-started video

Provide a 2-minute video that covers the product basics. Track who has watched it and mark the step as complete when the video finishes playing.

4

Complete the first core action

Each team member performs the key action individually — creating a task, filing a report, logging an entry — to build muscle memory and confidence.

5

Join a shared workspace or channel

Direct each member to join or subscribe to the team's shared project, channel, or workspace so they are connected to collective work.

6

Send a test message or comment

Have each member post a comment or message in the shared workspace to verify their setup is complete and to break the ice with the team.

Best Practices

  • Give admins a dashboard showing team completion rates so they can follow up with members who are falling behind.
  • Send automated nudge emails to team members who have not completed the checklist within 3 days.
  • Celebrate when the entire team reaches 100% completion with a team-wide notification or badge.
  • Keep the checklist items short and achievable within 5 minutes each to respect busy schedules.
  • Allow admins to customize checklist items based on their team's specific workflow.

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