Product ToursProduct Tours

Admin Setup Tour

A structured tour designed for admin or account-owner users who need to configure the workspace before inviting their team. This template covers essential settings like billing, permissions, integrations, and branding to ensure the account is production-ready.

When to Use This Template

Show this tour to the first user in a new workspace or to any user with admin privileges who has not yet completed the initial account configuration. It is especially useful for B2B products with multi-user workspaces.

Template Breakdown

1

Introduce the settings area

Navigate the admin to the settings or admin panel and explain that the next few steps will help them configure the workspace so their team has the best experience.

2

Set up company profile

Guide the admin to fill in company name, logo, and other branding details that will appear throughout the product and in customer-facing materials.

3

Configure team permissions

Walk through the roles and permissions system, explaining the difference between admin, editor, and viewer roles, and prompt the admin to review or customize them.

4

Connect an integration

Highlight the integrations page and suggest connecting at least one key integration (e.g., Slack, email, CRM) to demonstrate the product's extensibility.

5

Review billing and plan

Point the admin to the billing section, confirm their current plan, and explain how to upgrade or manage payment methods.

6

Invite team members

Guide the admin to the team invite screen, show how to send invitations by email, and suggest inviting at least one colleague to get started collaboratively.

Best Practices

  • Offer a "Do this later" option for each step so admins can complete setup at their own pace.
  • Show a progress indicator so the admin knows how many setup steps remain.
  • Send a follow-up email if the admin abandons the setup tour midway, linking directly to the next uncompleted step.
  • Gate team invitations behind essential setup steps to avoid inviting users into an unconfigured workspace.
  • Celebrate completion with a success screen that reinforces the workspace is ready for the team.

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