A time-sensitive notification template for informing users about scheduled maintenance windows, expected downtime, or service degradation. It prioritizes clarity, timing, and actionable next steps so users can plan around the disruption.
Deploy this notification at least 48 hours before scheduled maintenance. Show increasing urgency as the maintenance window approaches — a passive banner at 48 hours, a more prominent notification at 24 hours, and an active modal 1 hour before.
Display a subtle blue banner at the top of the app: "Scheduled maintenance on [Date] from [Start Time] to [End Time] (UTC). Some features may be temporarily unavailable." Include a link to the status page.
Upgrade the banner to a yellow warning color and add a countdown timer. Include a note about what users should do to prepare — such as saving their work or downloading exports.
Show a non-dismissible modal that clearly states the maintenance will begin in 1 hour, lists the specific features that will be affected, and recommends any final actions.
Replace the app with a branded maintenance page that shows the expected end time, a live status indicator, and links to the status page and support email for urgent issues.
When the system is restored, show a green banner: "All systems are back online. Thank you for your patience." Keep it visible for 4 hours, then auto-dismiss.
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