FeedbackFeedback

In-App Feedback Widget

A persistent feedback widget that lives in your app's UI and allows users to submit feedback at any time without disrupting their workflow. Unlike surveys that interrupt at specific moments, this widget is always available, capturing feedback when the user is most motivated to share.

When to Use This Template

Embed this widget permanently in your app — typically as a small tab on the right edge of the screen or as an option in the help menu. It should be available on every page to capture feedback about any feature or experience.

Template Breakdown

1

Place the feedback trigger

Add a subtle "Feedback" tab or button to the right edge of the screen or inside the help menu. It should be visible without being intrusive — always present but never in the way.

2

Show the feedback form

When clicked, expand the widget into a compact form with a category selector (Bug, Feature Request, Praise, Other), a text area for the message, and an optional screenshot capture button.

3

Auto-capture context

Automatically attach the current page URL, browser info, screen resolution, and user account details to the feedback submission so the team can reproduce issues without asking follow-up questions.

4

Offer screenshot annotation

Include a "Capture Screenshot" button that takes a screenshot of the current page and allows the user to annotate it with arrows, highlights, or text before submitting.

5

Confirm submission

Show a brief thank-you message, provide a reference number for tracking, and let the user know whether they will receive a follow-up. Close the widget and return the user to their workflow seamlessly.

Best Practices

  • Route feedback automatically to the right team — bugs to engineering, feature requests to product, praise to marketing.
  • Respond to every feedback submission within 48 hours, even if the response is just an acknowledgment.
  • Review feedback weekly as a team to identify patterns and prioritize the most impactful improvements.
  • Show a public feedback log or changelog that references user submissions to prove that feedback leads to action.

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