Micro Surveys Software for the Automotive Industry
Gather contextual feedback that helps you understand your users and improve your product features. Tailored for automotive companies to address industry-specific challenges.
Challenges in Automotive
Automotive platforms span dealer management systems, connected vehicle interfaces, fleet management, and aftermarket service tools. The industry is undergoing digital transformation with electric vehicles, OTA updates, and direct-to-consumer models creating new software adoption challenges.
Dealership staff struggle with DMS complexity, slowing sales and service processes
Connected vehicle owners do not discover or use digital cockpit features
Fleet managers underutilize telematics dashboards and predictive maintenance tools
EV charging network apps have poor user experience leading to customer complaints
How Produktly Micro Surveys Helps Automotive
Get insights from your users in real-time to make better, data-driven product decisions.
Triggered Surveys
- Show surveys at the right time based on user behavior.
Real-Time Insights
- View and analyze feedback as soon as it comes in.
Increased Retention
- Fix user frustrations before they lead to churn.
Use Cases for Automotive
Dealer management system onboarding
Guide dealership sales and service staff through inventory lookup, deal structuring, F&I workflows, and service scheduling in the DMS. Reduce the weeks-long onboarding period that costs dealerships revenue from underperforming new hires.
Connected vehicle feature discovery
Walk vehicle owners through in-vehicle infotainment features, remote app capabilities, and OTA update processes via companion app tours. Increase customer satisfaction and brand loyalty by ensuring owners experience the full value of their connected vehicle.
Fleet management platform optimization
Help fleet managers configure telematics alerts, understand fuel efficiency reports, and set up predictive maintenance schedules. Transform raw vehicle data into actionable fleet optimization through guided analytics dashboard onboarding.
Key Metrics to Track
DMS feature utilization rate
Connected vehicle feature discovery rate
Fleet telematics dashboard engagement
EV charging app task completion rate
Frequently Asked Questions
How do automotive companies onboard dealership staff to DMS platforms?
Role-specific tours for sales, F&I, and service departments focus each staff member on their daily workflows. A salesperson tours inventory search and deal structuring, while a service advisor tours appointment scheduling and repair order creation. This targeted approach gets staff productive in days instead of weeks.
Can product tours work in vehicle companion apps?
Yes. Any web-based or hybrid mobile application can integrate Produktly tours. Vehicle companion apps can use tours to guide owners through remote start setup, charging schedule configuration, and trip planning features that many owners never discover on their own.
How do fleet companies measure digital adoption ROI?
Track metrics like telematics dashboard daily active users, percentage of fleet with active alert configurations, and time to configure a new vehicle in the system. The ROI manifests as reduced fuel costs, fewer breakdowns, and lower administrative overhead when fleet managers fully utilize available tools.
Other Features for Automotive
Product Tours
Product Tours for Automotive
Announcements
Announcements for Automotive
Checklists
Checklists for Automotive
Feedback Widgets
Feedback Widgets for Automotive
Smart Tips
Smart Tips for Automotive
Tool Tips
Tool Tips for Automotive
Roadmaps
Roadmaps for Automotive
NPS Widgets
NPS Widgets for Automotive
Changelogs
Changelogs for Automotive
Micro Surveys for Other Industries
Healthcare
Micro Surveys for Healthcare
Fintech
Micro Surveys for Fintech
EdTech
Micro Surveys for EdTech
E-commerce & Retail
Micro Surveys for E-commerce & Retail
Real Estate & PropTech
Micro Surveys for Real Estate & PropTech
Legal Tech
Micro Surveys for Legal Tech
HR Tech
Micro Surveys for HR Tech
Insurance & InsurTech
Micro Surveys for Insurance & InsurTech