HubSpot Integration
Produktly integrates with HubSpot to sync user activity as contact properties and behavioral events on your HubSpot timeline.
How to connect HubSpot
- Go to the Integrations page
- Click "Connect HubSpot"
- You'll be redirected to HubSpot to authorize the connection
- After authorizing, you'll be redirected back to Produktly
That's it! The integration is now active.
Settings
After connecting, you can configure the integration from the Integrations page:
Sync contact properties
When enabled, Produktly updates properties on the HubSpot contact when events occur. This lets you see Produktly activity directly on contact records in HubSpot.
Create new contacts
When enabled, Produktly creates a new HubSpot contact if one doesn't already exist for the user's email. When disabled, events are still tracked, but contact properties won't be updated for users without an existing HubSpot contact.
Event selection
Choose which Produktly events to send to HubSpot. You can either select "All events" or pick specific events:
- Tour Available, Tour Start, Tour Continue, Tour Auto Start, Tour Step, Tour Finished
- Checklist Step Completed, Checklist Finished
- Smart Tip Available, Smart Tip Open
- Changelog Post Seen
- NPS Responses
- Feedback Response
- Feature Requests
Requirements
- HubSpot CRM account
- For behavioral events on the HubSpot timeline: HubSpot Pro or Enterprise plan is required. If your plan doesn't support behavioral events, a warning will be shown in the settings.
Disconnecting
To disconnect the HubSpot integration, click "Disconnect" on the integration card in the Integrations page.
Reconnecting
If the connection expires or you need to re-authorize, click "Reconnect" to go through the OAuth flow again.