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Roadmap Custom Domains

By default the roadmaps are hosted under the produktly.com domain, and the urls look something like produktly.com/roadmap/produktly/d8f731f8 This works just fine for some customers, but if you want more control over the domain and want to host it under your own domain, you can setup a custom domain for your roadmap.

This page guides you step-by-step on how to setup custom domains

1. Create a CNAME DNS record​

Through your domain name / DNS provider, you need to create a new DNS record so that your custom domain can be used with Produktly. You need to create a CNAME DNS record that points your domain to cname.produktly.com.

The DNS record should look like this:

type: CNAME
host: your-host
value: cname.produktly.com

For example, if you own the site example.com, and want to setup a roadmap on roadmap.example.com, you would create a DNS record like this:

type: CNAME
host: roadmap
value: cname.produktly.com

More help for how to create/edit CNAME DNS records on some common DNS providers:

2. Add the same domain in Produktly​

Enter the same domain you used in the first step to Produktly, and make sure to enter it fully. E.g. if you want to use the domain roadmap.example.com then type that exactly like that in to the Custom domain field on the roadmap.

To enter the custom domain on Produktly:

  1. Navigate to the roadmap where you want to add it on Produktly
  2. Click "Edit settings"
  3. Enter your domain name to the "Custom domain" field
  4. Click "Add/Save custom domain"

3. Wait for the DNS changes to propagate​

It can take up to 24 hours for DNS changes to propagate. Though usually it only takes couple of minutes for new changes to come into effect.

You can click the "Verify" button in the roadmap settings, to confirm that the domain was added correctly

4. Tadaa! You should now see your roadmap appear on roadmap.example.com​

If you don't see your roadmap:

  • Double-check your DNS record was setup correctly, as instructed on step 1
  • Double-check you entered the domain name correctly in Produktly, as instructed on step 2
  • Wait at least 24 hours, for DNS changes to propagate

If you still don't see the roadmap on your domain, don't hesitate to contact us at support@produktly.com