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Webhook Integration

Produktly supports any custom webhook integrations, that can be used to integrate with any platform that supports webhooks. With the integration you can get notified when there is e.g. a new feedback response, or feature request, tour is completed, or for any other event you would like.

How to enable custom webhook integration?​

  1. First you have to have the url for your webhook. This will depend on what you are integrating with Requirements are:

    • Is publicly available/facing (simply so that we are able to call this endpoint)
    • Can accept POST requests
    • Can accept JSON payloads (i.e. Content-type: application/json)

  2. This step depends on what you want to integrate with

    • For feedback responses:

      1. Go edit the feedback widget
      2. Scroll to the bottom, to "Integrations" section
      3. Add the webhook url to the "Custom Webhook Url" field

    • For roadmap feature requests:

      1. Go edit the roadmap
      2. Click "Edit settings"
      3. Add the webhook url to the "Custom Webhook Url" field

    • For all other events:

      1. Go to the "Integrations" page
      2. Click "Add Custom Webhook Integration"
      3. Add the webhook url to the "Webhook Url" field
      4. (Optional) select the events you want to receive
      5. Finally, click "Activate"