Appcues vs Userpilot

Appcues

Product-led growth platform for in-app onboarding.

Pricing: From $249/mo, $879/mo for Growth

Best for: Mid-market SaaS with PLG strategies

Pros

  • Polished builder
  • Good PLG focus
  • Strong templates
  • Good integrations

Cons

  • Features gated ($879/mo for surveys)
  • No free plan
  • No roadmap/changelog
  • Expensive

Userpilot

Product growth platform with analytics and adoption tools.

Pricing: From $249/mo (Starter)

Best for: Analytics-focused mid-market teams

Pros

  • Analytics included
  • A/B testing
  • All features at entry tier
  • Good segmentation

Cons

  • $249/mo minimum
  • No free plan
  • Complex
  • No roadmap/changelog

Feature Comparison

FeatureAppcuesUserpilot
Product ToursYesYes
ChecklistsGrowth plan ($879)Yes (all plans)
NPS SurveysGrowth plan ($879)Yes (all plans)
Product AnalyticsNoYes
A/B TestingNoYes
Free PlanNoNo
Feedback WidgetNoNo
RoadmapNoNo
ChangelogNoNo

Verdict

Userpilot offers better value than Appcues at the same $249/mo price point — you get checklists, NPS, analytics, and A/B testing without paying for a Growth plan. Appcues has a better flow builder but gates too many features. Neither includes feedback widgets, roadmaps, or changelogs. For the most comprehensive feature set at the lowest price, Produktly is the clear winner.

Consider Produktly as an Alternative

Produktly includes everything you would use in both Appcues and Userpilot — product tours, checklists, NPS surveys, micro-surveys — plus feedback widgets, roadmaps, changelogs, and announcements that neither offers. With a free plan and pricing from $49/month, Produktly is the best value in the category.

Try Produktly free

Frequently Asked Questions

Appcues, Userpilot, or Produktly — which should I choose?

Appcues for the best flow builder (but expensive for full features). Userpilot for analytics alongside adoption tools. Produktly for the most features at the lowest price, including roadmaps and changelogs that neither competitor offers.

Which has the best free plan?

Produktly is the only one of the three with a free plan. Both Appcues and Userpilot start at $249/month with no free tier.

Can Produktly replace both Appcues and Userpilot?

For most teams, yes. Produktly covers the core adoption features of both platforms plus adds feedback, roadmaps, and changelogs. The only area where Userpilot has an edge is deep product analytics and A/B testing.

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