Walk users through the essential configuration steps that make your product work for their specific needs. Prevent misconfiguration, reduce time-to-value, and ensure users set up their workspace correctly from the start.
Complex products require significant configuration before they deliver value. Users face intimidating settings panels, make incorrect choices that degrade their experience, or skip important setup steps and never realize why the product isn't working as expected.
Users face a wall of settings they don't understand, make poor choices, and end up with a poorly configured product that doesn't meet their needs. Many give up during setup or require support intervention.
Users are guided through configuration step-by-step with smart defaults and clear explanations. They complete setup confidently, avoid common mistakes, and start using a product that's correctly tailored to their needs.
Identify the 5-10 configuration choices that have the biggest impact on user experience and front-load those in the setup process.
Pre-select recommended options and use tooltips to explain what each setting does and when a user might want to change it.
Instead of one massive settings page, guide users through configuration in logical groups with clear progress indicators.
Show users the impact of their configuration choices immediately, helping them understand whether their setup matches their intent.
Make it easy for users to revisit and update their settings later, with contextual guidance that explains the implications of each change.
Setup completion rate
Configuration error rate
Time from signup to complete setup
Support tickets related to misconfiguration
Separate essential configuration (required for basic functionality) from advanced configuration (optimization and customization). Guide users through essentials first, then introduce advanced settings progressively as they become relevant.
Yes. During setup, ask users about their industry or goals and pre-populate recommended settings based on their response. This dramatically reduces the number of decisions users need to make.
Use validation checks and contextual warnings during configuration. If a misconfiguration is detected later, surface a helpful prompt that identifies the issue and walks the user through the correction.
Product Tours
Product Tours for Account Setup & Configuration
Checklists
Checklists for Account Setup & Configuration
Feedback Widgets
Feedback Widgets for Account Setup & Configuration
Smart Tips
Smart Tips for Account Setup & Configuration
Tool Tips
Tool Tips for Account Setup & Configuration
Roadmaps
Roadmaps for Account Setup & Configuration
NPS Widgets
NPS Widgets for Account Setup & Configuration
Micro Surveys
Micro Surveys for Account Setup & Configuration
Changelogs
Changelogs for Account Setup & Configuration
Employee Training
Announcements for Employee Training
Trial-to-Paid Conversion
Announcements for Trial-to-Paid Conversion
Feature Adoption
Announcements for Feature Adoption
Customer Onboarding
Announcements for Customer Onboarding
Self-Service Support
Announcements for Self-Service Support
Change Management
Announcements for Change Management
Compliance Training
Announcements for Compliance Training
User Activation
Announcements for User Activation