Smart Tips Software for the IoT & Smart Devices Industry
Proactively and non-intrusively guide users through your product with contextual highlights. Tailored for iot & smart devices companies to address industry-specific challenges.
Challenges in IoT & Smart Devices
IoT platforms manage device provisioning, fleet monitoring, data visualization, and automation rule configuration. Users range from hardware engineers setting up device fleets to business users monitoring dashboards, each needing different onboarding approaches.
Device provisioning and configuration is error-prone, causing deployment delays
IoT dashboards display raw data without helping users understand what actions to take
Automation rule builders are powerful but too complex for non-technical users
Fleet management tools are underutilized because operators do not understand alerting capabilities
How Produktly Smart Tips Helps IoT & Smart Devices
Improve adoption by showcasing new features and helping users succeed without interrupting their workflow.
Non-Intrusive Guidance
- Guide users through your app with subtle, helpful tips.
Rich Media Support
- Embed videos and GIFs directly into your smart tips.
Quick Integration
- Add smart tips to your site in less than 5 minutes.
Use Cases for IoT & Smart Devices
Device provisioning and configuration guide
Walk engineers through device registration, network configuration, firmware updates, and data pipeline setup with step-by-step tours. Reduce provisioning errors that cause deployment delays and field service calls for incorrectly configured devices.
IoT dashboard interpretation training
Help business users understand what their IoT data means by guiding them through dashboard widgets, trend analysis, and anomaly detection features. Transform raw sensor data into actionable business insights through contextual data literacy tours.
Automation rule builder onboarding
Guide users through creating their first automation rules with templates and examples relevant to their use case. Make the rule builder accessible to non-technical users who understand their business needs but not programming logic.
Key Metrics to Track
Device provisioning success rate
Dashboard daily active users
Automation rule creation rate
Alert response time
Frequently Asked Questions
How do IoT platforms reduce device provisioning errors?
Guided provisioning workflows with validation checks at each step prevent common configuration errors like incorrect network settings, wrong firmware versions, and missing security certificates. This is especially valuable for large fleet deployments where a single misconfiguration template can affect thousands of devices.
Can product tours make IoT dashboards more actionable?
Yes. Most IoT dashboards overwhelm users with data without explaining what to do with it. Tours that teach users to identify anomalies, set meaningful thresholds, and create alerting rules transform passive data viewers into proactive operators who respond to issues before they become problems.
How do IoT companies onboard non-technical business users?
Separate the technical setup (done once by engineers with guided provisioning tours) from the business operation (done daily by operators with dashboard and alerting tours). Non-technical users should never see device configuration interfaces. Their tours focus exclusively on monitoring, alerting, and automation.
Other Features for IoT & Smart Devices
Product Tours
Product Tours for IoT & Smart Devices
Announcements
Announcements for IoT & Smart Devices
Checklists
Checklists for IoT & Smart Devices
Feedback Widgets
Feedback Widgets for IoT & Smart Devices
Tool Tips
Tool Tips for IoT & Smart Devices
Roadmaps
Roadmaps for IoT & Smart Devices
NPS Widgets
NPS Widgets for IoT & Smart Devices
Micro Surveys
Micro Surveys for IoT & Smart Devices
Changelogs
Changelogs for IoT & Smart Devices
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