Industry-Leading Micro Surveys for Shopify

Best Micro Surveys Software for Shopify

Join 2,200+ companies using Produktly to create exceptional micro surveys that gather quick user feedback to validate your product decisions on Shopify.

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Why Produktly Micro Surveys is Perfect for Shopify

Boost conversion rates and reduce support for your Shopify store or app. Guide customers through checkout or help app users get set up.

Supercharge Your Shopify Experience

Gather contextual feedback that helps you understand your users and improve your product features.

Triggered Surveys

Show surveys at the right time based on user behavior.

Real-Time Insights

View and analyze feedback as soon as it comes in.

Increased Retention

Fix user frustrations before they lead to churn.

Simple Integration with Shopify

Getting started with Produktly micro surveys on your Shopify project is quick and easy.

How to integrate:

  1. 1

    Get your Produktly integration script.

  2. 2

    In Shopify, go to Online Store > Themes > Edit Code.

  3. 3

    Paste the script into the theme.liquid file before the closing </head> tag.

  4. 4

    Use the visual editor on your store to build custom tours for shoppers.

Produktly highlighting features in Shopify

Shopify and in-app guidance

Shopify storefronts are built on Liquid templates that render to HTML. Most theme navigation is full-page (each PDP and PLP is its own URL), but Shopify’s checkout is locked down and most themes hydrate cart drawers and product variants on the client. Anything targeting cart UI needs to listen for fetch events fired by the theme, not just rely on the initial page paint.

Shopify also has Theme Sections and Apps, which inject HTML at runtime. Tour targets inside an App block can move when the merchant rearranges sections in the theme editor.

Installing Produktly on Shopify

Edit theme.liquid in Online Store > Themes > Edit Code and add the snippet just before </head>.

<!-- theme.liquid > head section -->
<script>
  (function (w, d, f) {
    var a = d.getElementsByTagName("head")[0];
    var s = d.createElement("script");
    s.async = 1; s.src = f;
    s.setAttribute("id", "produktlyScript");
    s.dataset.clientToken = "YOUR_TOKEN";
    a.appendChild(s);
  })(window, document, "https://public.produktly.com/js/main.js");
</script>
</head>

The snippet won’t run on Shopify Checkout pages (those are locked). Tours work on Product, Collection, Cart, and any storefront page where you control the theme.

Things to watch out for on Shopify

  • Shopify Checkout is off-limits

    Shopify locks the Checkout flow. Custom <script> tags do not run there. Plan tours to fire before checkout, on Cart or PDP.

  • Cart drawers re-render on every add-to-cart

    Most themes re-fetch the cart drawer HTML when a product is added. Use stable data-* attributes on cart elements so tour targets survive the swap.

  • Theme updates overwrite theme.liquid

    If you update or change theme versions, your custom code may be wiped. Copy the snippet into a code change log so re-adding takes 30 seconds.

Why teams on Shopify pick Produktly

Shopify teams pick Produktly because there is no Shopify App to install, just a snippet in theme.liquid that works across every page of the storefront. The no-code editor lets merchandising teams ship tours and announcements without touching Liquid again, and feedback widgets can route order issues straight into Slack.