Customer feedback tools help you systematically collect, organize, and act on user insights. From in-app widgets to survey platforms, the right tool turns scattered feedback into actionable product intelligence.
In-app feedback widgets, NPS surveys, and micro surveys as part of a complete adoption platform. Captures contextual feedback without disrupting user workflow.
Feature request management platform for collecting, organizing, and prioritizing user feedback.
Enterprise feedback management platform with internal feedback consolidation and analytics.
User experience platform combining feedback surveys with heatmaps and session recordings for comprehensive user insight.
Beautiful form builder that creates engaging survey experiences with conversational UI and logic branching.
Multi-channel survey tool with strong targeting and integration capabilities.
Consider where your users are. In-app widgets catch active users; email surveys reach broader audiences; embedded surveys work on websites.
Look for tools that help you categorize, tag, and deduplicate feedback automatically.
The best tools connect feedback to actions: routing to teams, creating tickets, or updating roadmaps.
Choose tools that help you communicate back to users when you act on their feedback.
Feedback widgets are always-available, user-initiated collection points. Surveys are pushed to users at specific moments. Both are valuable: widgets capture spontaneous feedback, while surveys gather targeted insights.
Keep surveys short (1-3 questions), time them contextually (after relevant actions), and show users that their feedback leads to real changes. In-app feedback gets 3-5x higher response rates than email.
If feedback collection is your primary need, a dedicated tool offers more depth. If you also need onboarding, tours, and NPS, an all-in-one platform like Produktly provides better value and a unified experience.
See why Produktly is the top-rated choice. Start your free trial today.
Start free trial