Guide new sellers through the complex process of setting up their marketplace presence, listing products, configuring payments, and understanding platform policies. Turn marketplace signups into active, successful sellers.
Marketplace platforms lose potential sellers during the lengthy setup process that involves listing creation, payment configuration, shipping setup, and policy acceptance. Sellers who do complete setup often make mistakes that hurt their early performance.
New sellers struggle through a multi-step registration process, create poor-quality first listings, and many abandon the platform before their first sale. Seller acquisition costs remain high with low activation rates.
Sellers are guided through every setup step, create high-quality first listings with best-practice tips, and start selling sooner. Seller activation and retention rates improve because sellers experience success early.
Guide new sellers through account verification, payment setup, and policy acceptance with clear, step-by-step walkthroughs.
Provide an interactive guide for creating the first product listing, highlighting best practices for photos, descriptions, and pricing.
Show sellers how to use the dashboard, order management, and analytics tools they need to run their business effectively.
Ensure sellers understand marketplace rules, prohibited items, and quality standards through contextual guidance placed within relevant workflows.
Deliver contextual advice on improving listings, responding to reviews, and optimizing pricing as sellers gain experience on the platform.
Seller onboarding completion rate
Time from signup to first listing
First-listing quality score
Seller 90-day retention rate
Yes. A handmade goods seller has different needs than an electronics reseller. You can create category-specific onboarding paths that address the unique listing requirements, shipping considerations, and policies for each category.
In-app guidance appears at the exact point of friction, providing contextual help. For sellers who abandon setup, you can trigger re-engagement prompts when they return, picking up from where they left off.
Use guided walkthroughs to teach listing best practices and include checklists that ensure sellers complete all required fields and follow quality guidelines before publishing.
Product Tours
Product Tours for Marketplace Seller Onboarding
Checklists
Checklists for Marketplace Seller Onboarding
Feedback Widgets
Feedback Widgets for Marketplace Seller Onboarding
Smart Tips
Smart Tips for Marketplace Seller Onboarding
Tool Tips
Tool Tips for Marketplace Seller Onboarding
Roadmaps
Roadmaps for Marketplace Seller Onboarding
NPS Widgets
NPS Widgets for Marketplace Seller Onboarding
Micro Surveys
Micro Surveys for Marketplace Seller Onboarding
Changelogs
Changelogs for Marketplace Seller Onboarding
Employee Training
Announcements for Employee Training
Trial-to-Paid Conversion
Announcements for Trial-to-Paid Conversion
Feature Adoption
Announcements for Feature Adoption
Customer Onboarding
Announcements for Customer Onboarding
Self-Service Support
Announcements for Self-Service Support
Change Management
Announcements for Change Management
Compliance Training
Announcements for Compliance Training
User Activation
Announcements for User Activation