Create engaging product tours that drive adoption and retention. Guide your users through even the trickiest parts of your product. Tailored for biotech & life sciences companies to address industry-specific challenges.
Biotech and life sciences platforms manage research data, clinical trials, laboratory information, and regulatory submissions. Users are highly educated scientists who demand precision and have zero tolerance for tools that slow down their research workflows.
LIMS platform adoption is low because researchers find manual lab notebooks faster for routine tasks
Clinical trial management system complexity delays study startup and enrollment
Regulatory submission platforms have arcane interfaces that require specialized training
Research data management tools are underutilized, risking data integrity and reproducibility
Onboard users with engaging tours to help them understand your product and reduce support requests.
Interactive Tours
No-Code Editor
Detailed Analytics
Guide researchers through logging experiments, recording results, and managing samples in the LIMS with workflows that mirror their existing lab notebook process. Demonstrate that digital data capture is faster and more reliable than manual methods.
Walk clinical operations staff through study setup, site activation, patient enrollment workflows, and monitoring visit preparation in the CTMS. Reduce study startup timelines by ensuring teams use the system efficiently from protocol approval.
Provide step-by-step guidance for compiling and submitting regulatory dossiers, including document formatting requirements, cross-reference management, and submission validation. Prevent rejection delays caused by formatting errors or missing components.
LIMS adoption rate among researchers
Clinical trial startup time
Regulatory submission cycle time
Research data capture compliance rate
Scientists adopt tools that make their work faster, not tools that add bureaucratic overhead. Tours must demonstrate that LIMS entry is as fast as notebook writing, with the added benefits of searchability, data integrity, and regulatory compliance. Start with the most repetitive daily task and show time savings.
Yes. Guided workflows ensure electronic records include all required metadata (timestamps, electronic signatures, audit trails). Tours can enforce the correct sequence for data entry, review, and approval that Part 11 requires, reducing the risk of compliance findings during FDA inspections.
Break the platform into role-specific workflows. A bench scientist needs different tours than a clinical operations manager. Start with the daily bread-and-butter tasks, then progressively introduce advanced analytics and reporting features. Scientists respect tools that respect their time.
Announcements
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Roadmaps for Biotech & Life Sciences
NPS Widgets
NPS Widgets for Biotech & Life Sciences
Micro Surveys
Micro Surveys for Biotech & Life Sciences
Changelogs
Changelogs for Biotech & Life Sciences
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