Product Tours Software for the HR Tech Industry
Create engaging product tours that drive adoption and retention. Guide your users through even the trickiest parts of your product. Tailored for hr tech companies to address industry-specific challenges.
Challenges in HR Tech
HR technology platforms manage the entire employee lifecycle from recruiting to offboarding. These tools are used by HR professionals, hiring managers, and employees across the organization, each with different needs and technical proficiency.
Hiring managers only use the ATS during hiring surges and forget how it works between cycles
Employee self-service portal adoption is low, generating unnecessary HR tickets
Benefits enrollment is confusing, leading to costly mistakes and open enrollment support spikes
New HR platform rollouts face resistance from employees comfortable with legacy systems
How Produktly Product Tours Helps HR Tech
Onboard users with engaging tours to help them understand your product and reduce support requests.
Interactive Tours
- Highlight functionality and advance tours based on click or hover events.
No-Code Editor
- Build all your tours without writing a single line of code.
Detailed Analytics
- Understand how your tours are performing with deep insights.
Use Cases for HR Tech
Open enrollment guided experience
Walk employees through comparing health plans, updating dependents, and confirming benefit selections during annual enrollment. Reduce the surge of HR support requests and prevent costly enrollment errors that affect employees for the entire year.
Hiring manager ATS refresher
When hiring managers return to the ATS after months away, surface contextual reminders for posting jobs, reviewing applications, and scheduling interviews. Eliminate the need for repeated training by providing just-in-time guidance exactly when it is needed.
New employee onboarding portal
Guide new hires through completing tax forms, setting up direct deposit, selecting benefits, and acknowledging company policies. Transform the first-day paperwork experience from overwhelming to manageable with a clear checklist and step-by-step tours.
Key Metrics to Track
Employee self-service adoption rate
Benefits enrollment completion rate
Hiring manager ATS engagement
HR ticket volume per employee
Frequently Asked Questions
How can HR platforms increase employee self-service adoption?
The key is showing employees the self-service option at the moment they would typically contact HR. Product tours that trigger when an employee searches for 'PTO balance' or 'pay stub' guide them through the self-service path, building the habit of self-resolution over time.
What is the best approach for benefits enrollment onboarding?
Start with a checklist showing all required enrollment steps, then provide detailed tours for each section (health plan comparison, FSA/HSA setup, life insurance). Include tooltips explaining jargon like 'coinsurance' and 'out-of-pocket maximum' that employees commonly misunderstand.
How do you handle platform rollouts to non-technical employees?
Segment users by department and technical comfort level. Provide comprehensive step-by-step tours for employees in non-technical roles, while offering quick feature highlights for tech-savvy teams. Announcements can build awareness before launch, and checklists track completion across the organization.
Other Features for HR Tech
Announcements
Announcements for HR Tech
Checklists
Checklists for HR Tech
Feedback Widgets
Feedback Widgets for HR Tech
Smart Tips
Smart Tips for HR Tech
Tool Tips
Tool Tips for HR Tech
Roadmaps
Roadmaps for HR Tech
NPS Widgets
NPS Widgets for HR Tech
Micro Surveys
Micro Surveys for HR Tech
Changelogs
Changelogs for HR Tech
Product Tours for Other Industries
Healthcare
Product Tours for Healthcare
Fintech
Product Tours for Fintech
EdTech
Product Tours for EdTech
E-commerce & Retail
Product Tours for E-commerce & Retail
Real Estate & PropTech
Product Tours for Real Estate & PropTech
Legal Tech
Product Tours for Legal Tech
Insurance & InsurTech
Product Tours for Insurance & InsurTech
Logistics & Supply Chain
Product Tours for Logistics & Supply Chain