UserGuiding vs Usetiful
By Olli, founder of Produktly · Updated 2026-10-14
UserGuiding
No-code user onboarding platform with product tours, checklists, and resource centers for SaaS applications.
Pricing: From $249/mo billed yearly ($349 month-to-month), from 2,000 MAUs
Best for: Teams wanting onboarding plus help-content features in one mid-priced tool
Pros
- Resource center and knowledge base features
- Easy to use builder
- NPS and changelog included
- AI auto-translate and session replay on Growth
Cons
- Starter at $249/month billed yearly is well above budget tools
- Starter priced for 2,000 MAUs
- Only 1 checklist and 1 survey on Starter
- Analytics are basic
Usetiful
Lightweight digital adoption tool with product tours, checklists, and a smart assistant. Acquired by Fullstory in November 2025 and no longer sold as a standalone product.
Pricing: No longer sold standalone; now part of Fullstory, quote-only
Best for: Existing Usetiful customers on legacy contracts
Pros
- Lightweight script
- Smart assistant feature
- Existing customers continue on their current contracts
Cons
- No longer sold standalone (now Fullstory Guides and Surveys)
- No public pricing for new customers
- No roadmap or changelog
- Basic analytics
Feature Comparison
| Feature | UserGuiding | Usetiful |
|---|---|---|
| Product Tours | Yes | Yes |
| Checklists | Yes | Yes |
| Resource Center | Yes | Smart assistant |
| NPS Surveys | Yes | Yes (before the acquisition) |
| Analytics | Basic | Basic |
| Roadmap | Growth plan | No |
| Changelog | Yes | No |
| Free Plan | No | Not sold to new customers |
| Starting Price | $249/month (annual) | Quote-only (Fullstory) |
Verdict
This comparison changed in November 2025, when Fullstory acquired Usetiful. Usetiful is no longer sold as a standalone product: new customers are directed to Fullstory Guides and Surveys, which is sold by sales quote. UserGuiding is still available and starts at $249/month billed yearly, with NPS, a knowledge base, a resource center and a changelog. If you want NPS, feedback widgets, micro-surveys, a roadmap and a changelog for less than UserGuiding charges, Produktly starts at 19€/month.
Consider Produktly as an Alternative
Produktly starts at 19€/month and includes NPS, micro-surveys, feedback widgets, public roadmaps, changelogs, and announcements, all with a 14-day free trial and a no-code builder. It is a self-serve option for former Usetiful users.
Try Produktly freeFrequently Asked Questions
Which is better, UserGuiding or Usetiful?
Usetiful is no longer sold to new customers since Fullstory acquired it in November 2025, so for a new purchase the choice is UserGuiding or another tool. UserGuiding starts at $249/month billed yearly and includes NPS, a knowledge base, a resource center and a changelog.
Does Usetiful have NPS surveys?
Usetiful offered surveys and NPS on its paid plans, but it is no longer sold to new customers. UserGuiding includes NPS on every plan. If in-app feedback and NPS matter, compare Produktly too: it includes NPS, micro-surveys, and feedback widgets from 19€/month.
What is the most affordable onboarding tool with the most features?
In this budget bracket, Produktly offers the widest feature set per euro: tours, checklists, smart tips, NPS, micro-surveys, feedback widgets, roadmaps, and changelogs from 19€/month with a 14-day free trial.