Manage beta programs and early access releases by guiding testers through new features, collecting structured feedback, and iterating based on real user input before a full launch.
Beta programs often suffer from low engagement and unstructured feedback. Testers sign up but never try the features, or they use them but don't report issues. Product teams end up launching without the actionable insights the beta was supposed to provide.
Beta testers receive an email with vague instructions, explore the feature briefly, and never report back. The product team gets a handful of responses and launches without confidence in the feature's readiness.
Beta testers are guided through every key workflow, prompted to give feedback at critical moments, and engaged throughout the testing period. The product team collects rich, structured feedback that directly informs the final launch.
Give beta participants a clear introduction to what's being tested, what feedback you need, and how to provide it.
Build walkthroughs that ensure every tester actually exercises the key features and workflows you need validated.
Place feedback widgets and micro-surveys at key moments in the beta flow so testers can share input without leaving the product.
Show different beta features or variations to different tester groups to validate multiple approaches simultaneously.
Aggregate tester responses and behavioral data to identify patterns, then deploy updates to the beta and gather fresh feedback.
Beta feature engagement rate
Feedback submission rate per tester
Bug and issue discovery rate
Tester satisfaction with the beta experience
Use user segmentation to target beta experiences to specific user groups. Only users flagged as beta testers will see the new features, guided tours, and feedback prompts.
Combine quantitative measures (ratings, NPS-style scores) with qualitative open-ended responses. Place short surveys after key interactions to capture impressions while the experience is fresh.
Most feature betas run 2-4 weeks. In-app guidance helps you compress this timeline by ensuring testers engage quickly rather than slowly trickling in over weeks.
Product Tours
Product Tours for Beta Testing & Early Access
Announcements
Announcements for Beta Testing & Early Access
Checklists
Checklists for Beta Testing & Early Access
Feedback Widgets
Feedback Widgets for Beta Testing & Early Access
Smart Tips
Smart Tips for Beta Testing & Early Access
Tool Tips
Tool Tips for Beta Testing & Early Access
Roadmaps
Roadmaps for Beta Testing & Early Access
NPS Widgets
NPS Widgets for Beta Testing & Early Access
Micro Surveys
Micro Surveys for Beta Testing & Early Access
Employee Training
Changelogs for Employee Training
Trial-to-Paid Conversion
Changelogs for Trial-to-Paid Conversion
Feature Adoption
Changelogs for Feature Adoption
Customer Onboarding
Changelogs for Customer Onboarding
Self-Service Support
Changelogs for Self-Service Support
Change Management
Changelogs for Change Management
Compliance Training
Changelogs for Compliance Training
User Activation
Changelogs for User Activation