Learn how to request and export your flows, beacons, and user data from Whatfix and seamlessly migrate to Produktly. Take advantage of our free migration support for a smooth transition.
Our team of experts will help you move from Whatfix to Produktly, at no extra cost.
Free migration support
Keep your data secure
Seamless transition
Moving from Whatfix to Produktly is easier than you think. We've designed our platform and migration process to be as seamless as possible.
Free migration support
Keep your data secure
Seamless transition
Under the General Data Protection Regulation (GDPR), you have the right to data portability. This means you can request and receive your personal data in a structured, commonly used, and machine-readable format from any service provider, including Whatfix.
If you're a customer of Whatfix, you can request a full export of your data, which can then be imported into Produktly.
Whatfix doesn't offer a self-service export option, but you can request your data by sending them an email. Use the template below:
Subject: GDPR Data Export Request - Whatfix Account To: support@whatfix.com Dear Whatfix Support Team, I am writing to request a full export of all my data held by Whatfix under my right to data portability as provided by the General Data Protection Regulation (GDPR). Account Details: - Account Name/Company: [YOUR COMPANY NAME] - Email Address: [YOUR EMAIL ADDRESS] - Account ID: [YOUR WHATFIX ACCOUNT ID IF KNOWN] Please provide a complete export of: 1. All Flows and Flow Analytics 2. All Beacons 3. All Self Help Widget content 4. All Segments and User data I would appreciate receiving this data in a standard format (JSON, XML, or CSV) within 30 days, as required by GDPR. Thank you for your assistance. Sincerely, [YOUR NAME] [YOUR POSITION] [YOUR COMPANY] [YOUR CONTACT INFORMATION]
Whatfix's enterprise focus means they typically handle data exports through their support team rather than offering self-service options. However, under GDPR, they are required to provide your data in a portable format upon request.
Whatfix Flows and Produktly product tours serve similar purposes. Produktly offers an intuitive drag-and-drop editor with advanced targeting options, making it easier to create and maintain your tours without requiring technical expertise.
Yes, Whatfix Beacons can be migrated to Produktly's Smart Tips feature, which offers similar functionality with an easier setup process and more intuitive management interface.
Produktly doesn't currently offer a dedicated self-help widget equivalent to Whatfix's. However, we can help you implement alternative solutions like integrating with a third-party knowledge base tool or using our announcements feature for important communications.
We aim to complete migrations within 5 business days after receiving your Whatfix data export. The actual timeline depends on the volume and complexity of your Whatfix implementation. Our team works efficiently to minimize disruption to your workflows.
Most customers find Produktly's pricing model more favorable compared to Whatfix's enterprise pricing. Produktly offers comparable functionality at a fraction of the cost, with transparent pricing and no long-term contracts required.
Yes, we can migrate user property definitions from Whatfix to Produktly. This ensures continuity in your user targeting and segmentation strategies after migration. However, historical user behavior data cannot be imported.
Produktly does not currently support importing historical analytics data from Whatfix. You'll start fresh with analytics tracking in Produktly once you go live, but you can still access your historical data in your Whatfix account if needed.