Migrate from Userpilotto Produktly

Learn how to export your experiences, flows, and user data from Userpilot and seamlessly migrate to Produktly. Benefit from our free migration assistance for a smooth transition.

Free migration support

Our team of experts will help you move from Userpilot to Produktly, at no extra cost.

Why switch?

Free migration support

Keep your data secure

Seamless transition

Migrate with confidence

Moving from Userpilot to Produktly is easier than you think. We've designed our platform and migration process to be as seamless as possible.

Free migration support

Our team of experts will help you move your content from Userpilot with minimal disruption to your workflow.

Keep your data secure

All data transfers are encrypted and secure, ensuring your information remains protected throughout the migration process.

Seamless transition

Our intuitive platform makes it easy to quickly adapt after migration with minimal learning curve.

GDPR and Your Right to Data Portability

Under the General Data Protection Regulation (GDPR), you have the right to data portability. This means you can request and receive your personal data in a structured, commonly used, and machine-readable format from any service provider, including Userpilot.

If you're a customer of Userpilot, you can request a full export of your data, which can then be imported into Produktly.

How to Export Your Data from Userpilot

  1. 1Log in to your Userpilot dashboard
  2. 2Go to Experiences and navigate to the experience you want to export
  3. 3Click on the three dots menu for that experience
  4. 4Select 'Export Experience' from the dropdown menu
  5. 5Save the JSON file for each experience you want to migrate
  6. 6For user segments, go to Segmentation → Segments
  7. 7For each segment, click on the three dots menu and select 'Export'
  8. 8Save all these files in a dedicated folder for your migration process

How to Migrate to Produktly

  1. 1

    Sign up for a Produktly account at produktly.com/app/register

  2. 2

    Email your exported Userpilot files to support@produktly.com

  3. 3

    Include details about your account and your specific migration needs

  4. 4

    Our team will analyze your experiences and convert them to Produktly's format

  5. 5

    We'll map your user segments to Produktly's segmentation system

  6. 6

    You'll receive an email when your content has been migrated

  7. 7

    Review the migrated content in your Produktly dashboard

  8. 8

    Make any necessary adjustments to fine-tune the migrated experiences

  9. 9

    Install the Produktly script on your application

  10. 10

    Test your migrated flows on your site

  11. 11

    Go live with your migrated content on Produktly

Frequently Asked Questions

How do Userpilot experiences compare to Produktly's product tours?

Userpilot experiences and Produktly product tours serve similar purposes with comparable functionality. Produktly offers an intuitive drag-and-drop editor that makes it easy to create engaging product tours without coding knowledge.

Can I migrate Userpilot's Resource Center to Produktly?

Produktly doesn't currently offer a resource center or knowledge base equivalent to Userpilot's. However, we can help you implement alternative solutions like integrating with a third-party knowledge base tool or using our announcements feature for important communications.

What about Userpilot's NPS surveys?

Produktly includes NPS survey capabilities similar to Userpilot. Our migration team will recreate your NPS surveys, preserving your questions, targeting, and trigger conditions.

Will my user data be preserved during migration?

Yes, we can migrate user property definitions from Userpilot to Produktly. This ensures continuity in your user targeting and segmentation strategies after migration. However, historical user behavior data cannot be imported.

How long does migration from Userpilot typically take?

We aim to complete migrations within 5 business days. The actual timeline depends on the volume and complexity of your Userpilot implementation. Our team works efficiently to minimize any disruption to your workflows.

Can I still use advanced targeting similar to Userpilot?

Yes, Produktly offers advanced targeting capabilities similar to Userpilot. You can target users based on user properties, behaviors, URL patterns, and custom events, giving you the same level of flexibility you had with Userpilot.

Does Produktly support A/B testing like Userpilot?

Currently, Produktly does not offer native A/B testing functionality. Our team can help you implement your most successful content variants as separate tours, but you would need a third-party tool for true A/B testing capabilities.

Can I import my analytics data from Userpilot?

Produktly does not currently support importing historical analytics data from Userpilot. You'll start fresh with analytics tracking in Produktly once you go live, but you can still access your historical data in your Userpilot account if needed.

Ready to migrate from Userpilot?Start your free trial today.