Migrate from Pendoto Produktly

Learn how to export your guides, analytics, and user data from Pendo and migrate seamlessly to Produktly. Benefit from Produktly's free migration support for a smooth transition.

Free migration support

Our team of experts will help you move from Pendo to Produktly, at no extra cost.

Why switch?

Free migration support

Keep your data secure

Seamless transition

Migrate with confidence

Moving from Pendo to Produktly is easier than you think. We've designed our platform and migration process to be as seamless as possible.

Free migration support

Our team of experts will help you move your content from Pendo with minimal disruption to your workflow.

Keep your data secure

All data transfers are encrypted and secure, ensuring your information remains protected throughout the migration process.

Seamless transition

Our intuitive platform makes it easy to quickly adapt after migration with minimal learning curve.

GDPR and Your Right to Data Portability

Under the General Data Protection Regulation (GDPR), you have the right to data portability. This means you can request and receive your personal data in a structured, commonly used, and machine-readable format from any service provider, including Pendo.

If you're a customer of Pendo, you can request a full export of your data, which can then be imported into Produktly.

How to Export Your Data from Pendo

  1. 1Log in to your Pendo dashboard
  2. 2For guides, go to Guides โ†’ All Guides
  3. 3Select the guides you want to export
  4. 4Click on the Export button (usually has a down arrow icon)
  5. 5Choose JSON format for the export
  6. 6For segment data, go to Visitors โ†’ Segments
  7. 7Export each segment definition you want to preserve

How to Migrate to Produktly

  1. 1

    Create a Produktly account at produktly.com/app/register

  2. 2

    Email your exported Pendo files to support@produktly.com

  3. 3

    Include details about your account and specific migration needs in your email

  4. 4

    Our team will analyze your Pendo guides and map them to Produktly's format

  5. 5

    We'll convert your segment definitions to Produktly's user segmentation system

  6. 6

    You'll receive an email when your content has been migrated

  7. 7

    Review the migrated content in your Produktly dashboard

  8. 8

    Make any necessary adjustments to the migrated guides

  9. 9

    Add the Produktly script to your application

  10. 10

    Test the migrated guides on your site

  11. 11

    Activate your guides and continue engaging your users with Produktly

Frequently Asked Questions

Can I preserve my Pendo analytics history?

Currently, Produktly does not support importing historical analytics data from Pendo. You'll start fresh with analytics in Produktly once you go live, but you can still access your historical data in your Pendo account if needed.

How do Pendo guides compare to Produktly's product tours?

Pendo guides and Produktly product tours serve similar purposes but with different approaches. Produktly offers flexible tour creation with advanced targeting options, while maintaining the familiar guide-building experience you're used to with Pendo.

Will my complex multi-step guides from Pendo work in Produktly?

Yes, Produktly supports multi-step product tours that are equivalent to Pendo's guides. Our migration team will ensure that your complex guides are properly recreated in Produktly with their logic and branching paths preserved.

How long does migration from Pendo typically take?

We aim to complete migrations within 5 business days. The actual timeline depends on the volume and complexity of your Pendo implementation. Our team works efficiently to minimize any disruption to your workflows.

What about my Pendo NPS surveys?

Produktly offers NPS survey capabilities similar to Pendo. Our migration team will help recreate your NPS surveys in Produktly, preserving your survey questions, targeting rules, and trigger conditions.

Can I migrate my Pendo Resource Center to Produktly?

Produktly doesn't currently offer a knowledge base or resource center equivalent to Pendo's. However, we can help you implement alternative solutions like integrating with a third-party knowledge base tool or using our announcements feature for important communications.

Ready to migrate from Pendo?Start your free trial today.