Learn how to export your product tours, user data, and settings from Intercom and migrate seamlessly to Produktly. Benefit from our free migration assistance for a smooth transition.
Our team of experts will help you move from Intercom Product Tours to Produktly, at no extra cost.
Free migration support
Keep your data secure
Seamless transition
Moving from Intercom Product Tours to Produktly is easier than you think. We've designed our platform and migration process to be as seamless as possible.
Free migration support
Keep your data secure
Seamless transition
Under the General Data Protection Regulation (GDPR), you have the right to data portability. This means you can request and receive your personal data in a structured, commonly used, and machine-readable format from any service provider, including Intercom Product Tours.
If you're a customer of Intercom Product Tours, you can request a full export of your data, which can then be imported into Produktly.
Intercom Product Tours and Produktly tours serve similar purposes, but Produktly offers more advanced targeting, branching logic, and customization options. You'll find Produktly's product tour editor more powerful while maintaining the simplicity you're used to with Intercom.
Yes, Produktly allows extensive customization of tour appearance. Our migration team will work to preserve the look and feel of your Intercom tours, including styling, branding elements, and button designs.
Yes, we can migrate user property definitions from Intercom to Produktly. This ensures continuity in your user targeting and segmentation strategies after migration. However, historical user behavior data cannot be imported.
We aim to complete migrations within 5 business days. The actual timeline depends on the volume and complexity of your Intercom tours. Our team works efficiently to minimize any disruption to your workflows.
Produktly focuses on product tours and user onboarding rather than chat functionality. You can continue using Intercom's Messenger alongside Produktly for chat support, or we can recommend alternative solutions if needed.
Yes, Produktly offers advanced targeting capabilities similar to Intercom. You can target users based on user properties, behaviors, URL patterns, and custom events, giving you even more flexibility than you had with Intercom Product Tours.
Yes, you'll need to install the Produktly script on your website to enable the migrated tours. Our team will provide clear instructions on how to implement the script, which is a simple process similar to adding the Intercom script.
Produktly does not currently support importing historical analytics data from Intercom. You'll start fresh with analytics tracking in Produktly once you go live, but you can still access your historical data in your Intercom account if needed.