Top 10 Product Onboarding Tools Compared

Product onboarding plays a crucial role in user activation, engagement, and retention. A well-designed onboarding experience ensures that new users quickly understand your product's value and start using it effectively. To help you choose the best solution for your SaaS, we’ve compared the top 10 product onboarding tools available today.

1. Produktly – Best for Affordable and Interactive Onboarding

Overview: Produktly is an all-in-one onboarding solution designed to create interactive product tours, checklists, in-app messaging, and micro-surveys. It enables businesses to offer effective onboarding that engages users and drives product adoption—without requiring developer resources.

Key Features:

• No-code product tours and walkthroughs
• Onboarding checklists to guide users step-by-step
• Smart tips and contextual tooltips
• In-app surveys to collect user feedback
• Announcements & roadmaps to communicate updates

Pros: ✔️ Easy to set up without coding skills ✔️ Customizable onboarding flows ✔️ Affordable pricing for startups and enterprises

Cons: ❌ Advanced analytics could be more detailed

Best For: SaaS companies, product managers, and customer success teams looking for a flexible, no-code onboarding solution.

2. Userpilot – Best for Data-Driven Onboarding

Overview: Userpilot is an onboarding tool that focuses on user behavior analytics and in-app engagement. It allows businesses to create customized onboarding flows based on user actions and data insights.

Key Features:

• Interactive walkthroughs and modals
• Segmentation-based onboarding flows
• Feature adoption tracking
• NPS surveys and feedback collection

Pros: ✔️ Powerful segmentation and analytics ✔️ A/B testing for onboarding flows

Cons: ❌ Higher pricing compared to other tools ❌ Steeper learning curve for new users

Best For: Growth teams looking for data-driven onboarding solutions.

3. Appcues – Best for Enterprise-Level Onboarding

Overview: Appcues is a well-established user onboarding and engagement tool that helps SaaS businesses create in-app tutorials, tooltips, and surveys.

Key Features:

• Drag-and-drop onboarding builder
• Personalized onboarding flows
• Event-based user tracking
• Integrations with CRMs and analytics tools

Pros: ✔️ Easy-to-use interface ✔️ Strong enterprise-grade features

Cons: ❌ More expensive for small businesses ❌ Limited customization options in lower-tier plans

Best For: Mid-to-large SaaS companies that need an enterprise-grade onboarding tool.

4. WalkMe – Best for Large Enterprises & Employee Training

Overview: WalkMe is a digital adoption platform that offers an extensive set of onboarding and training tools, often used for employee onboarding in enterprise software.

Key Features:

• AI-powered onboarding automation
• Customizable tooltips and pop-ups
• In-depth analytics and user insights
• Enterprise security and compliance features

Pros: ✔️ Highly scalable for large organizations ✔️ AI-powered automation and insights

Cons: ❌ Very expensive compared to other options ❌ Requires technical expertise to implement

Best For: Large enterprises looking for employee training and SaaS onboarding solutions.

5. Chameleon – Best for Deep Customization & Flexibility

Overview: Chameleon is a highly customizable onboarding and user engagement tool designed for product teams that want complete control over onboarding UI/UX.

Key Features:

• Highly customizable UI elements
• Interactive product tours
• A/B testing for onboarding elements
• In-app surveys and NPS

Pros: ✔️ Deep customization for tailored onboarding ✔️ A/B testing capabilities

Cons: ❌ Requires developer assistance for implementation ❌ More expensive for small teams

Best For: SaaS companies with dedicated product teams that want full control over onboarding experiences.

6. Pendo – Best for Product Analytics & Onboarding

Overview: Pendo combines onboarding with product analytics, helping teams understand user behavior and improve onboarding effectiveness.

Key Features:

• In-app onboarding guides
• Behavioral analytics and insights
• NPS and user feedback tools
• Feature adoption tracking

Pros: ✔️ Advanced analytics capabilities ✔️ Helps track feature adoption

Cons: ❌ Higher pricing for premium features ❌ Can be complex to set up initially

Best For: Companies needing advanced analytics alongside onboarding.

7. Userflow – Best for Fast Implementation

Overview: Userflow is a lightweight and fast onboarding tool ideal for startups needing quick implementation.

Key Features:

• No-code onboarding flows
• Checklists and modals
• Multi-language support

Pros: ✔️ Quick and easy setup ✔️ Affordable compared to competitors

Cons: ❌ Lacks deep customization features ❌ Fewer integrations than competitors

Best For: Well-funed startups looking for quick and simple onboarding solutions.

8. Whatfix – Best for Employee & Customer Training

Overview: Whatfix is a digital adoption platform similar to WalkMe but with a stronger focus on employee onboarding and training.

Key Features:

• Interactive product tours
• AI-based guidance
• Employee training modules

Pros: ✔️ Great for both customer and employee training ✔️ AI-driven guidance for users

Cons: ❌ Expensive for small businesses ❌ UI can be complex for new users

Best For: Enterprises needing employee onboarding alongside customer onboarding.

9. Usetiful – Best for Affordable Onboarding

Overview: Usetiful is a budget-friendly onboarding solution that still offers essential onboarding tools like product tours and checklists.

Key Features:

• Low-cost onboarding solution
• No-code product tours
• Onboarding checklists

Pros: ✔️ Affordable pricing ✔️ Simple and easy-to-use interface

Cons: ❌ Lacks advanced features like analytics ❌ Limited integrations

Best For: Startups with limited budgets looking for effective onboarding.

10. Inline Manual – Best for Customizable In-App Training

Overview: Inline Manual offers a robust set of tools for creating interactive guides and walkthroughs.

Key Features:

• Fully customizable user flows
• Rich media support
• Advanced analytics

Pros: ✔️ Strong customization capabilities ✔️ Supports multimedia content

Cons: ❌ Requires technical knowledge for setup ❌ Higher pricing for premium features

Best For: Teams wanting detailed customization in onboarding.

Which Product Onboarding Tool is Right for You?